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To recover money from a scam company, the first thing we must do is gather all the possible evidence that we want our money, that we have requested it from the company and they do not respond, or that they simply ignore our request for refund.

To move forward, we recommend you work with recovery experts; we invite you a try this money recovery service. Try the service in English.

What steps to follow to recover money from a scam

If you have been scammed by a broker (or investment company) and you want to recover the money, what you should do is request the recovery of capital with the recovery service that we offer. The professionals from this service will help you in the process, they will speed it up and they will accompany you in the communication with your bank or entity through which you sent the money.

Of course, there is the option of doing it on your own, but it is much more likely that the chargeback or capital recovery will not be successful, so we recommend doing it with experts in the field.

Get your money back - we help you

How to recover money from a broker

To recover money from a broker it is necessary to know that there is a big difference (when recovering our money) between regulated and unregulated brokers. In general, recovering money from an unregulated broker is more complicated as the regulated ones must follow a series of guidelines and laws, the unregulated ones do not. In your case, are we talking about a regulated broker or an unregulated one?

Another important fact is to differentiate between the types of regulation; there are good ones (from countries such as Spain, Germany, France, Italy, Portugal, Poland, the Netherlands, Australia, Switzerland, as well as Latin American countries; Argentina, Colombia, Mexico, Ecuador, Peru, Chile) and there are bad ones (from countries like Seychelles, Mauritius, Romania, Estonia, Saint Vincent and the Grenadines, British Virgin Islands, Vanuatu – what we know as tax haven countries or islands).

If the broker has good regulation, the recovery process will be, in general, easier. These types of brokers follow at least certain guidelines and laws that protect their clients. It will also be easier for us to obtain data about the company behind the investment company.

The process, explained in a simplified way, is: gather all the evidence that we have been scammed, file a complaint with the bank or card issuer, payment processor or whatever service we used to send the money, usually bank or credit or debit card.

The money sent will remain, let's say paralyzed, until the bank, if it is the case, decides what to do with it based on the evidence we deliver. If it is proven that we were scammed, the money will go back and we will be able to recover it; if the scam cannot be verified to the bank (or relevant institution), we will not be able to recover the money.

How to recover money from an unregulated broker

Brokers that are not regulated, also called financial bars or unregulated brokers, are companies that, as their name indicates, do not have any type of regulation. They also do not have authorization to operate or receive your money.

If, for example, we go to the case of the United Kingdom, a broker that wants to work with clients from the United Kingdom must have the authorization and regulation of the  Spanish regulator, the CNMV (National Securities Market Commission). If the company does not have this regulation, we are talking about an unregulated (and illegal) broker.

Before explaining this method to rescue capital, the truth is that the ideal situation is that you realize that it is an unsafe company before investing and do not invest with it. Ideally, you should avoid investing in the first place, either because you notice something strange, something that does not convey security or for whatever reason.

How to get your money back from an unregulated broker

If you are in the situation where you have already sent money to the broker and you have noticed that it may be a scam, in our opinion, the best way to recover your money is with capital recovery experts: through this CAPITAL CLAIM service – CHARGEBACK. Try the service in English.

Simplifying the process, what you have to do is ask for your money from the broker or scamming company, we will surely be ignored, then contact the bank or card issuer and explain the situation, we sent money being cheated and we want it to be returned to us. We are victims of fraud.

The money, if we do everything correctly, will be "frozen" or "blocked" until the bank or issuer decides what to do. It is vital to prove that we were indeed scammed in order to get a successful chargeback.

It is worth mentioning that in this type of service time is crucial. Keep in mind that you will have a better chance of a successful Chargeback if you do not let a large amount of time pass..

How to spot an unregulated broker

So that you can recognize them more easily, some other characteristics of this type of broker (and in general companies that provide financial services without authorization) are:

  • They are based in little-known countries or countries, considered tax havens: Anguilla, Antigua and Barbuda, Bulgaria, Dominica, Estonia, Cayman Islands, Marshall Islands, British Virgin Islands, Mauritius, Nevis, Saint Kitts and Nevis, Saint Vincent and the Grenadines, Seychelles, Vanuatu, to name a few of the most popular examples
  • They have regulation, but very little serious regulation: Cyprus, British Virgin Islands, Mauritius, Malta, Saint Vincent and the Grenadines, Seychelles, Vanuatu
  • They lie about their location or regulation
  • They do not provide key information about themselves: such as location, regulation, company they belong to
  • They harass their customers with calls
  • They ASSURE you that it does not matter if you do not have experience in investments, with their experts you will still earn money
  • They assure you that they have an automated system that will help you earn money
  • Pressure to invest
  • They are interested and intrude into details of your private life; they will try to forge trust and friendship with you
  • You signed up for an online form to receive information from a company and now many companies call you, with telephone numbers from different parts of the world offering you their services
  • They will encourage you to ask for loans or borrow money from family or friends
  • They promise very high returns in a short time
  • They want you to send money in cryptocurrencies (Bitcoin, Litecoin, Ethereum, Bitcoin Cash, etc)
  • They get upset if you ask about their regulation, location
  • They get upset if you ask about negative reviews you've read about them online

How to recover money from a regulated broker

If the recovery is done with a regulated broker we have more in our favour. We will have much more data from the broker and the broker must respond, at least in part, to the laws of the country where it resides. It is a big difference to a broker that, for example, lacks regulation and does not mention where it is located, to which company it belongs; all this makes the recovery task more complicated.

broker scam how to recover money scam complaint

Whether or not it is a regulated broker, the chargeback or money recovery procedure is also more or less similar: we have to start a dispute with the entity through which we send money. And we want that dispute to rule in our favour. For this to happen, we have to prove to the entity through which we sent our funds that we were scammed.

Conclusion

Personally, we receive daily numerous messages from clients of brokers or investment companies that, unfortunately, have lost their money based on lies, deceit and manipulation.

Every day we read hundreds of messages from broker clients who are in a very bad situation, and this really worries us. We always think of a way that we can help our website visitors.

Thus, we come today to have more than 8000 reviews of brokers from all over the world.

Here we have explained, in our opinion, the best way to recover money from a broker. We know that it is something extremely frustrating and exhausting, that is why we always recommend before investing, to investigate on your own, take your time, think it through and above all, invest money that you are willing to lose, since in the world of investments a large part of the traders lose their money, the majority.

Only a few, those with a lot of experience, can really make money from investments.

FAQ – Frequently asked questions

What is Chargeback?

It is the return of an amount of money through a dispute or complaint (usually) initiated by the person who sent the money. 

What's the regulation of a broker?

It is the series of rules, measures and guidelines that a broker must follow, usually to protect their clients. The more serious the broker's regulation, the more protected their clients are.

What is an unregulated broker?

It is a broker that does not have authorization to operate, nor must it follow any type of rules or laws, which usually protect its clients or client funds. Unregulated brokers are high risk and we consider them to be unsafe.

How to know if a broker is regulated in Mexico?

It's simple, we must search the website, website footer or a section that talks about the regulation, the regulation number and the authority that regulates the broker. Then verify this on the official page of the regulator, in this case the Mexican financial regulator (CNBV).

What is a scam broker or boiler room?

It is a company, dedicated or related to the world of online investments that does not have any type of authorization or regulation to act, operate or receive money from its clients.

What does "pirate broker" mean?

It is a scam broker, usually unregulated (and not authorised to accept clients and do business), that cheats its clients and steals their money.

2.344 comments on «How to recover scammed money»

  1. David Gómez Reply

    I tell you that the GO4REX platform scammed me, I have a tremendous amount of investment with them and they do not return my money, they are scammers, then some lawyers from the Global LAW ESPERTS company call you to recover your money and they keep asking you for money and they also scam you at In the end, they are the same ones from the GO4REX platform, they steal everything and do not give you anything back, they leave you idle, you have to keep making these comments so that other people are not deceived by these guys from the GO4REX platform.

    • Recommended-brokers.com Reply

      Hello David, I can tell you that unfortunately, they will never return your money, you must recover it yourself by another means, they are a fraud, the profits are created by them artificially and then they ask you for a ransom for your own money, they create them they and the money will never be returned to you, even if you pay what they say, it is one more scam.

      Thanks for commenting on Go4rex. This broker is a SCAM. Do not send them money, they want to get as much money as possible with lies, the operations are not real, they do not put the money in the market, they just make it look and in the end they tell you that you have lost and they keep it.

      If to withdraw your money they ask you for more to pay taxes, fees, legalizations, etc. Do not do it! It is a clear sign that they want to steal your money and they will not return anything even if you pay.

      If you have more information about the company, we ask you to share it with us, especially if it is information that you think can help other people investing with this company.

      Do you have names of advisers, numbers, emails from which they have contacted you? Do you remember how you found this broker in the first place?

      To get your money back, try our chat or this link: CLAIM YOUR MONEY, WE WILL HELP YOU

      Greetings.

  2. Fernanda Reply

    A lady through the telegram app contacted me and convinced me to invest my money in the Excel investment company. After several months he convinced me and I made my first investment of 200 dollars, then they asked me for 1000 dollars to withdraw my money because supposedly I had entered another plan, then when I wanted to withdraw my money, oh coincidence I got a bonus of 22000 dollars but for Withdraw it you had to deposit to the company you had to deposit something of 5000 dollars. Obviously I didn't because I realized they just wanted my money. I talked to the lady and to this day she continues to bother me and call home while I withdraw my money but I am afraid because I know it is a scam. Today I wanted to enter the page but it no longer appears.

    • Recommended-brokers.com Reply

      Hi Fernanda, thanks for commenting on ExcelInvestment. This broker is a SCAM. Do not send them money, they want to get as much money as possible from you with lies, the operations are not real, they do not put the money in the market, they just make it look and in the end they tell you that you have lost and they keep it.

      If to withdraw your money they ask you for more to pay taxes, fees, legalizations, etc. Do not do it! It is a clear sign that they want to steal your money and they will not return anything even if you pay.

      If you have more information about the company, we ask you to share it with us, especially if it is information that you think can help other people investing with this company.

      Do you have names of advisers, numbers, emails from which they have contacted you? Do you remember how you found this broker in the first place?

      To get your money back, try our chat or this link: CLAIM YOUR MONEY, WE HELP YOU

      Greetings.

  3. Elba Reply

    Hello
    I invested in Omega Space, last year, I wanted to withdraw my capital, they made me pay taxes and they still haven't returned anything to me.
    Can you help me?

    • Recommended-brokers.com Reply

      Hi Elba, thanks for writing about Omega Space. Currently this broker is considered a SCAM.

      If you are a client, do not make more contributions, their only objective is to steal from you, they manipulate operations manually, they keep the money from when it reaches their accounts, it does not enter the market, everything is prepared for you to lose or make you lose your money to have the excuse to keep it.

      If you decide to withdraw and they request a ransom in the form of commissions, taxes, fees, legalizations, etc. Never pay it! That's the warning, from that moment you have to know that you are a client of a scam broker and no matter how much you pay you will never see your money.

      To help other users or customers, provide as much information as possible, explain how everything happened, where you saw the advertising, who called you, numbers from which you were dialed, emails and everything that comes to mind.

      If you want to recover your money go to our chat or check the form in this link: CLAIM YOUR MONEY

      Greetings.

  4. Jose Antonio Rodriguez Quirarte Reply

    Hello, good afternoon, if it is true, you enter the page to request information out of curiosity, what is it about to have assets in order to have an amount of. Money to get ahead and be better financially but they only ask for money but supposedly to be able to collect the winnings they asked me for 3500 dollars, I was weird and I didn't want to deposit anymore and I no longer had contact with them because they no longer answer the question is can they Acer me me the favor to recover my investment

    • Recommended-brokers.com Reply

      Hello José Antonio, do you know the name of the broker, do you have its website?

      Greetings.

  5. Jose Antonio Rodriguez Quirarte Reply

    Hello, good afternoon, if it is true, you enter the page to request information out of curiosity, what is it about to have assets in order to have an amount of. Money to get ahead and be better financially but they only ask for money but supposedly to be able to collect the winnings they asked me for 3500 dollars, I was weird and I didn't want to deposit anymore and I no longer had contact with them because they no longer answer the question is can they Acer me Please me to recover my investment of the 2,200 dollars that these abusive scammers scammed me for not giving the name that everyone knows that begins with R friend or friend and do not trust the advertising of. Youtube

    • Recommended-brokers.com Reply

      Hello José Antonio, do you know the name of the broker, do you have its website?

      Greetings.

  6. Luis Reply

    Good afternoon,
    Following an announcement to invest in cryptocurrencies from Testa, they called me and I put money that I had in bitcoins to the Inno trade platform. He called me almost daily, the money grew and they asked me for more investments to which I did not agree. After a while they called me, I told them that I wanted to remove it, they told me that I had to pay a commission, I paid, and until today. The phones were from the UK.
    Now another calls me, from a thousand different phones to tell me that she is going to help me rescue him. I tell her what happened, she keeps calling, she insists, she gets angry… .. (like the other one). This is from finma.
    The money is little, but since they first entered my PC (I authorized them) and saw me work with my card, my fear is that they could do something with my bank accounts, although I must authorize any transfer from my mobile.
    Thank you very much and good afternoon
    Luis

    • Recommended-brokers.com Reply

      Hello Luis, we are reviewing several reviews at the moment, but we will put yours as a priority to be able to rate this broker. Can you provide us with the website? Thank you.

  7. Zenaida Reply

    Once I entered the page just to look, a girl called me to make the deposit and explain myself and I told her that I am not interested. After that day they do not stop calling me every day and at all hours, I ask you to please unsubscribe me because I am not interested and they do not give me any solution, they tell me that through the page and through the page I cannot to do it, I tell them to please tell me that if I don't I'm going to have to file a complaint and they tell me that the police are not going to pay attention to me, it's amazing every day and at all hours I block a number and they call me from another The only thing What I want is to be allowed to live quietly and in peace and to be able to have a peaceful life. Could someone help me to know what measures to take in this regard?

    • Recommended-brokers.com Reply

      Hello Zenaida, the first thing you could do is give the name of the broker or company that is calling you and also the website or any email you have received, apart from this, it is best to continue blocking every call you receive from these people permanently, I don't think they have infinite numbers.

      Greetings.

  8. Alex Reply

    Good afternoon, check I was last year in mid-August more or less, I lost approximately €3000 I tried to recover my money and it was impossible, at first everything was through this website http ://www .iceuss .com/ then they changed the web to https ://www. eonter .com/ and currently I have lost track of them. Due to fate, today I found this website and my question is, despite spending that time and approximately half a year, is it possible to recover the money? or I give it up for lost, that in fact I have already assimilated it

    • Recommended-brokers.com Reply

      Hello Alex, you should try it, I think we still have time, to recover your money, try our CHAT or the FORM at this link: CLAIM YOUR MONEY

      Greetings.

  9. Joaquin Reply

    I have a significant amount in a metamask wallet that was opened for me by a broker with money recovered by FCA from a previous scam and I don't know if the wallet is fake or real. I would need help to change it and be able to withdraw the capital

    • Recommended-brokers.com Reply

      Hello Joaquin, this amount that you are supposed to have is FALSE, someone is making you believe things that are not, the FCA is a UK regulator and is not dedicated to recovering money, what they tell you is completely false and it sure is part of a plot to scam you, if possible, write the name of those who are trying to scam you, do you know their website?

      Greetings.

  10. Jocelyn Reply

    Hello, I made an initial investment of 200 usd to Ubm Capital when I told them I wanted my money back, they told me that to withdraw I had to send more money to complete the process and that I could make the full withdrawal later. I have been insisting for a month and I call the numbers and they do not answer I have messages and audios where they told me that I had to send more money and that I was obliged. Lately they say that my adviser will call me but that does not happen and at first they bombarded me with calls. I feel like they scammed me because they already put me off and don't call to continue the process.

    • Recommended-brokers.com Reply

      Hello Jocelyn, do not believe any of their threats, the money can be recovered, thanks for writing about UBMCapital. Currently this broker is considered a SCAM.

      If you are a client, do not make more contributions, their only objective is to steal from you, they manipulate operations manually, they keep the money from when it reaches their accounts, it does not enter the market, everything is prepared for you to lose or make you lose your money to have the excuse to keep it.

      If you decide to withdraw and they request a ransom in the form of commissions, taxes, fees, legalizations, etc. Never pay it! That's the warning, from that moment you have to know that you are a client of a scam broker and no matter how much you pay you will never see your money.

      To help other users or customers, provide as much information as possible, explain how everything happened, where you saw the advertising, who called you, numbers from which you were dialed, emails and everything that comes to mind.

      If you want to recover your money go to our chat or check the form in this link: CLAIM YOUR MONEY

      Greetings.

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