✔️ Information reviewed and updated in April 2024 by Pedro Martínez González
En Recommended-brokers.com We receive hundreds of messages every day from clients of brokers and similar investment companies, in which the clients are very unhappy with their situation with the broker. But did you know that you can make a complaint against your broker for free in the vast majority of countries? In this section we will explain how you can do it..
It may seem confusing or even complicated, but filing a complaint, complaint or claim against this type of company is really simple. It is even simpler if they are companies that do not have regulation or authorization to provide financial services. Next we will indicate how to report a broker in a simple way.
So how do I report my broker?
The first thing you should take into account is the country where you reside. In general terms each country has a financial regulatory body charged with protecting its citizens. What you should do is contact the one that belongs to your country and file a complaint or lawsuit against the broker or financial institution. Further on we indicate which institution you should contact depending on the country where you live.
The process usually consists of gather as much evidence as possible, especially evidence that proves that you have been scammed or defrauded by this company. In many cases, what you need to prove is that you have done business with a company that is not authorized to offer financial services (called unregulated brokers or financial bars).
We indicate where you should go depending on the country where you live or the location of the broker:
- How to report in Anguilla:
Anguilla's regulatory body is Anguilla Financial Services Commission (or FSC).
From here you can report https://www.fsc.org.ai and from here contact the FSC: [email protected]
- How to report in Antigua and Barbuda:
The regulatory entity of Antigua and Barbuda is Financial Services Regulatory Commission (or FSRC).
From here you can report www.fsrc.gov.ag and from here contact the FSRC [email protected]
- How to report in Argentina:
The Argentine regulatory entity is National Securities Commission (or CNV).
From here you can report https://www.cnv.gov.ar/SitioWeb/Denuncias and from here contact the CNV https://www.cnv.gov.ar/sitioWeb/Home/Contacto
- How to report in Bulgaria:
The Bulgarian regulatory entity is The Financial Supervision Commission (or FSC).
From here you can report https://www.fsc.bg/en/for-the-consumers/complaints/ and from here contact the FSC https://www.fsc.bg/en/contacts/
- How to report in Chile:
The Chilean regulatory entity is Commission for the Financial Market (or CMF).
From here you can report https://www.cmfchile.cl/denunciar and from here contact the CNV http://www.cmfchile.cl/portal/principal/605/w3-article-1281.html
- How to report in Colombia:
The Colombian regulatory entity is Financial Superintendence (or SFC).
From here you can report https://www.superfinanciera.gov.co/inicio/consumidor-financiero/ and from here contact the SFC https://www.superfinanciera.gov.co/inicio/servicios-al-ciudadano-20712
- How to report in Dominica:
Dominica's regulatory entity is Financial Services Unit (or FSU).
From here you can report http://fsu.gov.dm/contact-us and from here contact the FSU http://fsu.gov.dm/contact-us
- How to report in Ecuador:
The Ecuadorian regulatory entity is Superintendency of Companies, Securities and Insurance (or SUPERCIAS).
From here you can report https://portal.supercias.gob.ec/wps/portal/Inicio/Contactenos/SugerenciasDenuncias#gsc.tab=0 and from here contact the SUPERCIAS https://portal.supercias.gob.ec/wps/portal/Inicio/Contactenos#gsc.tab=0
- How to report in Spain:
The Spanish regulatory entity is the National Securities Market Commission (or CNMV).
From here you can report https://www.cnmv.es/portal/Inversor/Como-Reclamar.aspx and from here contact the CNMV https://www.cnmv.es/portal/utilidades/Contacto.aspx
- How to report in the United States:
The United States regulatory entity is Securities and Exchange Commission (or SEC).
From here you can report https://www.sec.gov/investor/espanol/reclamacion.shtml and from here contact the SEC https://www.sec.gov/contact-information/sec-directory
- How to report in Estonia:
The Estonian regulatory entity is Finantsinspektsioon (or Estonian Financial Supervision and Resolution Authority).
From here you can report https://www.fi.ee/en/consumer/when-should-i-contact-finantsinspektsioon/making-complaint and from here contact the Finantsinspektsioon https://www.fi.ee/en/financial-supervision/contacts
- How to report in England – United Kingdom:
The UK regulatory body is Financial Conduct Authority (or FCA).
From here you can report https://www.fca.org.uk/consumers/how-complain and from here contact FCA https://www.fca.org.uk/contact
- How to report in Cayman Islands:
The Cayman Islands regulatory entity is Cayman Islands Monetary Authority (or CIMA).
From here you can report https://www.cima.ky/complaints-procedure and from here contact the CIMA https://www.cima.ky/contact-us?division=123
- How to report in Marshall Islands:
The regulatory entity of the Marshall Islands is: We have not been able to find clear information about the financial regulator of the Marshall Islands. We appreciate information.
- How to report in British Virgin Islands:
The regulatory entity of the Islands is British Virgin Islands Financial Services Commission (BVIFSC or FSC).
From here you can contact the BVIFSC https://www.bvifsc.vg/contact
- How to report in Mauritius:
The regulatory entity of Mauritius is Financial Services Commission (or FSC).
From here you can report https://www.fscmauritius.org/en/consumer-protection/complaints-handling and from here contact the FSC https://www.fscmauritius.org/en/others/contact-us
- How to report in Mexico:
The Mexican regulatory entity is the National Banking and Securities Commission (or CNBV).
From here you can report https://www.cnbv.gob.mx/Paginas/Quejas-y-Denuncias-de-ENS.aspx and from here contact the CNBV https://www.cnbv.gob.mx/SECTORES-SUPERVISADOS/PARTICIPANTES_EN_REDES_DE_MEDIOS_DE_DISPOSICI%C3%93N/Paginas/Contacto.aspx
- How to report in Nevis (Nevis Island):
The Nevis regulatory body is Nevis Financial Services Regulatory Commission.
From here you can contact the Nevis regulator https://www.nevisfsrc.com/contact/
- How to report in Panama:
The Panamanian regulatory entity is the Superintendence of the Securities Market (or SMV).
From here it is explained how to make a complaint http://www.supervalores.gob.pa/component/content/article/4-educacion-al-inversionista/varios-educacion-al-inversionista/135-icomo-hacer-una-denuncia and from here contact the SMV https://www.supervalores.gob.pa/informacion-general/icomo-contactarnos
- How to report in Peru:
The Peruvian regulatory entity is Superintendence of the Securities Market (or SMV).
From here you can report https://www.smv.gob.pe/Frm_VerArticulo?data=C0B720D83CC0F6471F7D0546D697C5CD2748A1028CA85FFCA3F8DFE5A7EE27DFD2581DFB21 and from here contact the SMV https://www.smv.gob.pe/Frm_Contactenos?data=C5C9D3BA83FF2D3C36D857787308B49DE82F7BBF62
- How to report in Saint Kitts and Nevis:
The regulatory entity of Saint Kitts and Nevis is called: we are still looking for information on this regulator. We appreciate information.
- How to report in Saint Vincent and the Grenadines:
The regulatory entity of Saint Vincent and the Grenadines is Financial Services Authority (or SVGFSA or FSA).
From here you can contact the FSA http://svgfsa.com/contact/
- How to report in Seychelles:
Seychelles' regulatory entity is Financial Services Authority (or FSA or FSAS).
From here you can report https://www.fsaseychelles.sc/complaints-handling/ and from here contact the FSA https://www.fsaseychelles.sc/contact/
- How to report in Uruguay:
The Uruguayan regulatory entity is the Uruguayan Central Bank.
From here you can report https://usuariofinanciero.bcu.gub.uy/Consultas%20y%20Denuncias/Paginas/Default.aspx y https://www.gub.uy/tramites/denuncias-usuarios-sistema-financiero and from here contact the Uruguayan Central Bank https://www.bcu.gub.uy/Paginas/Contacto.aspx
- How to report in Vanuatu:
Vanuatu's regulatory body is Vanuatu Financial Services Commission (or VFSC).
From here you can report https://www.vfsc.vu/wp-content/uploads/2015/12/VFSC-Guidance-Notes-Addressing-Complaints-Against-a-Financial-Dealers-Licensee.pdf and from here contact the VFSC https://www.vfsc.vu/fees-help-support/contact-us/
What else can I do? How can I get my money back?
In the next section on capital recovery, we explain a method, which we believe is the most successful to recover money. We invite you to read this page about how to recover and claim your money.
Do you have any other doubts or questions? Any concerns? You can always leave us a comment in this same section.
Hello, I want to publicly report a Fraudulent broker, the address is ultratrades.cc, they ask to pay taxes to allow the money to be withdrawn, and after paying the supposed taxes they invent a new excuse that is solved by paying more, I met him through a friend who was the first in being scammed and in turn by a woman he met on Tinder and she with a romantic scam led him to invest on the platform, she calls herself Ivy, writes from the number +60149878107, so that they can please make it public.
Hello Emanuel, we have received several complaints and they clearly seem to be scams, if they insist, don't be in a hurry, don't send money, scammers usually put a lot of pressure on you so that you don't think. We are reviewing several reviews at the moment, but we will put yours as a priority to be able to rate this broker. Thank you.
Hello, I am working with the Broker Trading Capital Ltda, they ask me that to withdraw I must pay a tax in advance, that is, I must deposit more money and then they will refund it to me, I need guidance on this because I do not know how I can proceed
Hello Dancy, what you are saying is a scam, that is how fraudulent brokers act, if you pay more money you will lose it too, it is their way of acting. Say that you have $80.000 saved and that if they send you the money you plan to invest it, maybe they will send it to you, but you should know that they are scammers, even though they sound very convincing, the only thing they are looking for is to steal from you.
If possible, write the exact website so you can write a review about them and warn other future victims so they can be attentive.
Greetings.
Hello good afternoon:
I would like to know your opinion about the OCTA FX broker: https ://www.octafx .com
Hello Javier, thanks for commenting on OctaFX. It is currently considered a SCAM. The CNMV (The Financial Regulator of SPAIN) has put an alert on them, for not having the regulation to carry out their activity (See CNMV link).
If you are a client, do not make more contributions, their only objective is to steal from you, they manipulate operations manually, they keep the money from when it reaches their accounts, it does not enter the market, everything is prepared for you to lose or make you lose your money to have the excuse to keep it.
If you decide to withdraw and they request a ransom in the form of commissions, taxes, fees, legalizations, etc. Never pay it! That's the warning, from that moment you have to know that you are a client of a scam broker and no matter how much you pay you will never see your money.
To help other users or customers, provide as much information as possible, explain how everything happened, where you saw the advertising, who called you, numbers from which you were dialed, emails and everything that comes to mind.
If you want to recover your money go to our chat or check the form in this link: CLAIM YOUR MONEY
Greetings.
Good morning, we have a problem with the V-Investmans.online broker as it is registered in Saint Vincent and the Grenadines, first they ask you for an initial investment of 250 usd to start operating, then they ask you to pay to activate automatic trading, a Once you already have profits and you ask to withdraw them, they surround you by telling you not to do it so that you continue generating capital and investing in stocks like Apple, they offered us a loan which we accepted and we paid it in a timely manner, after that we asked to withdraw profits but They told us that we had to pay taxes on the profits and pay a commission to the manager and that once they were paid, the deposit would be reflected in our bank account within 4 hours. To date we have not received anything, they only tell us that we must pay more taxes so that the money could be released by Barclays Bank, which we did not agree to pay anything more. The money has already been returned to the trading account, we request a new withdrawal for the total amount and they only answer that we have to pay taxes again. To date we have 14148 USD that we have not been able to withdraw. How could I get my money back? I hope there is someone who can help us.
Hi Claudia, thank you for writing about V-Investmans. Currently this broker is considered a SCAM.
If you are a client, do not make more contributions, their only objective is to steal from you, they manipulate operations manually, they keep the money from when it reaches their accounts, it does not enter the market, everything is prepared for you to lose or make you lose your money to have the excuse to keep it.
If you decide to withdraw and they request a ransom in the form of commissions, taxes, fees, legalizations, etc. Never pay it! That's the warning, from that moment you have to know that you are a client of a scam broker and no matter how much you pay you will never see your money.
To help other users or customers, provide as much information as possible, explain how everything happened, where you saw the advertising, who called you, numbers from which you were dialed, emails and everything that comes to mind.
If you want to recover your money go to our chat or fill out the form in this link: CLAIM YOUR MONEY
Greetings.