XAPO comments

In this section we will analyze the XAPO wallet, is a widely used Bitcoin wallet, and especially in Latin America.

First of all, we want to clarify that we do not usually make reviews about these types of companies, but, due to different comments received from Xapo clients, we have decided to make a review about the company.

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Then we must clarify that it is a Bitcoin wallet. A Bitcoin wallet is basically where a person can keep their Bitcoins, it is the equivalent of a Bitcoins bank account. From there you can make transfers (of Bitcoin) or receive transfers.

Xapo mentions being part of a group of companies, including: Xapo Limited, Xapo Inc., E-money and Xapo Teller Network.

The owner of Xapo, is Argentine entrepreneur Wences Casares.

As to its location, We are still not clear where it is located, we believe that in Hong Kong.

We will now analyze the different resources and aids for traders that XAPO provides to its clients on its website.

XAPO website
XAPO website

XAPO provides the following aids or resources to traders or stakeholders: It doesn't really provide many resources or information on its website.

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Other information about XAPO

Some more information in case you want to contact the company, or see its website for yourself.

Website: xapo.com/es

Phone number: not provided

Email: not provided

Ending with this section, in our opiniondo we believe that XAPO company is trustworthy? We are not sure, but we suggest caution. Why? We have received numerous comments with bad practices on the part of Xapo, especially putting obstacles to withdraw money, or not answering questions or complaints to customers, or responding to them after weeks of waiting. We have also received reports of accounts being blocked for no apparent reason.

What is your opinion? Have you worked with this company? Are you a customer? Do you think our opinion is not correct? We invite you to collaborate with us and vote, you can also leave a comment on our website with your experience if you are a customer of the wallet.

We leave a vote open so that traders, clients and users of the company can vote.

What do you think of XAPO? What has been your experience?

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About the author: Pedro Martinez Gonzalez

I'll tell you a little about myself! I am a financial analyst and economist with a master's degree in finance.

About my studies: I studied at the University of Salamanca for a Degree in Economics and then did a Master's in Finance in Madrid.

Do you want more information? You can read more about me here in my biography.

8 comments on «XAPO: Rating and Comments»

  1. Harold Reply

    They should be ashamed since it is an act of discrimination and xenophobia not to allow access to the service to Venezuelan nationals as their support team made it clear to me that I am also waiting for my refund, I understand that for market reasons they have to God leave Venezuela, but denying the service to Venezuelans outside the country just for being Venezuelan is a lack of respect that is discrimination

    • Recommended Brokers Reply

      Hello Harold, we totally agree with you, I don't know what Xapo's say in their contracts, but it is clear that they should not leave you out if you do not reside in Venezuela.


  2. jose Reply

    Yes, if thieves are few, overnight they ask you for papers, you give them and they ask for more and so on until they block your account.

    • Recommended Brokers Reply

      Hi Jose, thank you for sharing your experience with XAPO. If you have more information about the company, we ask you to share it with us, especially if it is information that you think can help other people investing with this company.

      Do you have names of people who contacted you, numbers, emails from which they have contacted you?


  3. alfonso Reply

    I changed the phone and consequently had to download the apps again. After sending photos of documents they tell me over and over again to send proof of invoices with the address where I reside. I have done this operation 3 times and they do not accept it, Total I give up my bitcoin because I do not have an email where to address the problem. I do not recommend it to anyone as there is no human way for someone from XAPO to respond.

    • Recommended Brokers Reply

      Hello Alfonso, thank you very much for sharing your experience with XAPO… Can you tell us more about your experience with this company? Do you remember how you came to find them? For an advertisement on the internet perhaps? Do you have names of people you had contact with? Email addresses?


  4. Robert Funes Reply

    Be careful with these thieves who close your account when they want, and charge you very high commissions, they are rats. Also then they will entangle you so that when you want to contact customer service it takes a lot of time, they do it on purpose

    • Recommended Brokers Reply

      Hello Roberto, thank you very much for sharing your opinion with us, greetings.

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