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To recover money from a scam company, the first thing we must do is gather all the possible evidence that we want our money, that we have requested it from the company and they do not respond, or that they simply ignore our withdrawal request.

To move forward we recommend working with recovery experts, we invite you a try this money recovery service. Try the service in English.

What steps to follow to recover money from a scam

If you have been scammed by a broker (or investment company) and you want to recover the money, what you should do is request the recovery of capital with the recovery service that we offer. The professionals of this service will help you in the process, they will speed it up and they will accompany you in the communication with your bank or entity through which you sent the money.

Of course, there is the possibility of doing it on your own, but it is much more likely that the chargeback or capital recovery will not be successful, so we recommend doing it with experts in the field.

Get your money back - we help you

How to recover money from a broker

To recover money from a broker it is necessary to know that there is a big difference (when recovering our money) between regulated and unregulated brokers. In general, recovering money from an unregulated broker is more complicated since the regulated ones must follow a series of guidelines and laws, the unregulated ones, well, no. In your case, are we talking about a regulated broker or an unregulated one?

Another important fact is to differentiate between the types of regulation, there are good ones (from countries like Spain, Germany, France, Italy, Argentina, Colombia, Mexico, Ecuador, Peru, Chile) and there are bad ones (from countries like Seychelles, Mauritius , Romania, Estonia, Saint Vincent and the Grenadines, British Virgin Islands, Vanuatu – what we know as tax haven countries or islands).

If the broker has good regulation, the recovery process will be, in general, easier. These types of brokers follow at least certain guidelines and laws that protect their clients. It will also be easier for us to obtain data about the company behind the investment company.

The process, explained in a simplified way, is: gather all the evidence that we have been scammed, file a complaint with the bank or card issuer, payment processor or depending on how we have sent the money, usually bank or credit card or debit.

The money sent will remain, let's say, paralyzed until the bank, if it is the case, decides what to do with it based on the evidence that we deliver. If it is proven that we were scammed, the money will go back and we can recover it, if the scam cannot be verified before (for example) the bank, we will not be able to recover the money.

How to recover money from an unregulated broker

Brokers that do not have regulation, also called financial bars or unregulated brokers, are companies that, as their name indicates, do not have any type of regulation. They also do not have authorization to operate or receive your money.

If, for example, we are going to the case of Spain, a broker who wants to work with Spanish clients, must have the authorization and regulation of the Spanish regulator, the CNMV (National Securities Market Commission). If you do not have it, we are talking about an unregulated broker.

Before explaining this method to rescue capital, the truth is that the ideal situation is that before investing you realize that it is an unsafe company and do not invest with it. Ideally, you should avoid investing in the first place, either because you notice something strange, something that does not convey security or for whatever reason.

How to get your money back from an unregulated broker

If you are in the situation where you have already sent money to the broker and you have noticed that it may be a scam, in our opinion, the best way to recover your money is with capital recovery experts: through this CAPITAL CLAIM service – CHARGEBACK. Try the service in English.

Simplifying the process, what you have to do is ask for our money from the broker or scamming company, we will surely be ignored, then contact the bank or card issuer and explain the situation, we sent money being deceived and we want it to be returned to us, we were victims of a fraud.

The money, if we do everything correctly, will be "frozen" or "blocked" until the bank or issuer decides what to do. It is vital to prove that we were indeed scammed in order to get a successful chargeback.

It is worth mentioning that in this type of services time is crucial, keep in mind that you will have more chances of requesting a Chargeback and that it will be successful, if you do not let a large amount of time pass.

How to spot an unregulated broker

So that you can recognize them more easily, some other characteristics of this type of brokers (and in general companies that provide financial services without authorization) are:

  • They are based in little-known countries or countries considered tax havens: Anguilla, Antigua and Barbuda, Bulgaria, Dominica, Estonia, Cayman Islands, Marshall Islands, British Virgin Islands, Mauritius, Nevis, Saint Kitts and Nevis, Saint Vincent and the Grenadines , Seychelles, Vanuatu, to name a few of the most popular examples
  • They have regulation, but very little serious regulation: Cyprus, British Virgin Islands, Saint Vincent and the Grenadines, Seychelles, Vanuatu
  • They lie about their location or regulation
  • They do not provide key information about themselves: such as location, regulation, company they belong to
  • They harass their customers with calls
  • They ASSURE you that it does not matter if you do not have experience in investments, with their experts you will still earn money
  • They assure you that they have an automated system that will help you earn money
  • pressure to invest
  • They are interested and intrude into details of your private life, they will try to forge trust and friendship with you
  • You signed up for an online form to receive information from a company and now they call you from many telephone number companies from different parts of the world offering you their services
  • Encourage you to ask for loans or borrow money from family or friends
  • They promise very high returns in a short time
  • They want you to send money in cryptocurrencies (Bitcoin, Litecoin, Ethereum, Bitcoin Cash, etc)
  • They get upset if you ask about their regulation, location
  • They get upset if you ask about negative reviews you've read about them online

How to recover money from a regulated broker

If the recovery is done with a regulated broker we have more in our favor, we will have much more data from the broker and the broker must respond, at least in part, to the laws of the country where it resides. It is a great difference to a broker that, for example, lacks regulation and does not mention where it is located, to which company it belongs, all this makes the recovery task more complicated.

broker scam how to recover money scam complaint

Whether or not it is a regulated broker, the chargeback or money recovery procedure is also more or less similar, we have to start a dispute with the entity through which we send money. And we want that dispute to rule in our favor, for this we have to prove that we were scammed before the entity through which we sent our funds.

Conclusion

En Recommended-brokers.com We receive daily numerous messages from clients of brokers or investment companies that, unfortunately, they have lost their money through lies, deceit and manipulation.

Every day we read hundreds of messages from broker clients who are in a very bad situation, and this really worries us. We always think of a way that we can help our website visitors.

This is how we come today to have more than 8000 broker reviews from all over the world.

Here we have explained in our opinion the best way to recover money from a broker. We know that it is something extremely frustrating and exhausting, that is why we always recommend before investing, to investigate on your own, take your time, think it through and above all, invest money that you are willing to lose, since in the world of investments a large part of the traders lose their money, the majority.

Only a few, those with a lot of experience can really make money from investments.

FAQ – Frequently asked questions

What is Chargeback?

It is the return of an amount of money through a dispute or complaint (usually) initiated by the person who sent the money. 

What is the regulation of a broker?

It is the series of rules, measures and guidelines that a broker must follow, usually to protect the client. The more serious the broker's regulation, the more protected their clients are.

What is an unregulated broker?

It is a broker that does not have authorization to operate, nor must it follow any type of rules or laws, which usually protect its clients or client funds. Unregulated brokers are high risk and we consider them to be unsafe.

How to know if a broker is regulated in Mexico?

It is simple, we must look on the website, in the footer or footer of the website, but rather a section that talks about the regulation, the regulation number and the authority that regulates the broker, then verify this on the official page of the broker. regulator, in this Mexican case.

What is a boiler room / fly-by-night operation?

It is a company, dedicated or related to the world of online investments that does not have any type of authorization or regulation to act, operate or receive money from its clients.

What does pirate broker / scam broker mean?

It is a scam broker, usually unregulated (and not authorized to accept clients and have activity) that cheats its clients and steals their money.

1.428 comments on «How to recover scammed money»

  1. Peter Reply

    Mi nombre es Pierr… la empresa que me estafó es MORGAN FINANCE…. SAMUEL FERREIRA +447760202173, FRANCISCO ROJAS +442033180509 y RICARDO PEREIRA +34910032712 supuesto BLOCKCHAIN… Espero se contacten conmigo. Gracias

    • Recommended-brokers.com Reply

      Hola Pierr, gracias por escribir sobre MorganFinance. En la actualidad a este broker se le considera una ESTAFA.

      If you are a client, do not make more contributions, their only objective is to steal from you, they manipulate operations manually, they keep the money from when it reaches their accounts, it does not enter the market, everything is prepared for you to lose or make you lose your money to have the excuse to keep it.

      If you decide to withdraw and they request a ransom in the form of commissions, taxes, fees, legalizations, etc. Never pay it! That's the warning, from that moment you have to know that you are a client of a scam broker and no matter how much you pay you will never see your money.

      To help other users or customers, provide as much information as possible, explain how everything happened, where you saw the advertising, who called you, numbers from which you were dialed, emails and everything that comes to mind.

      If you want to recover your money go to our chat or check this link: CLAIM YOUR MONEY

      Greetings.

  2. FELIPE Reply

    FELIPE, can you please help me? I was also scammed by the ctypto center and the people who called me were Arturo and Natasha Fuentes with different numbers that are +51 17074385 and +44 7586 069135, those are the numbers that called me

    • Recommended-brokers.com Reply

      Hello FELIPE, thank you very much for the information you provide, it is very useful to help users, now we just need to know where their offices are and who are the bosses of this criminal network. Soon justice will find them. Thanks for writing about Crypto Center. Currently this broker is considered a SCAM (this organized criminal gang also operates under the name TRADE COIN and BTC-MARKETS).

      If you are a client, do not make more contributions, their only objective is to steal from you, they manipulate operations manually, they keep the money from when it reaches their accounts, it does not enter the market, everything is prepared for you to lose or make you lose your money to have the excuse to keep it.

      If you decide to withdraw and they request a ransom in the form of commissions, taxes, fees, legalizations, etc. Never pay it! That's the warning, from that moment you have to know that you are a client of a scam broker and no matter how much you pay you will never see your money.

      To help other users or customers, provide as much information as possible, explain how everything happened, where you saw the advertising, who called you, numbers from which you were dialed, emails and everything that comes to mind.

      If you want to recover your money go to our chat or check this link: CLAIM YOUR MONEY

      Greetings.

  3. León Reply

    Hello, my name is Leon, in my case I was scammed by STCBITFX .COM, a site that got suspended, they kept $20.500 in BTC of mine, when they closed their site they opened another one with the alias EMPIRETRADEEXPERT .COM... scammers use numbers with characteristics Americans via WhatsApp and Instagram respond to the real name of Oghenefega vincent and will... they use false aliases like charlotte douglas, Juan Jennifer, charlotte Gómez... etc etc... I was alctusl able to block an account of theirs in binance with more than $50k dollars I hope the authorities police and the information presented is sufficient for them to pay me the money...
    If you have any suggestions or queries, don't hesitate.

    • Recommended-brokers.com Reply

      Hello Leon, thanks for the information and thanks for writing about EMPIRE TRADE EXPERT (empiretradeexpert .com), before they used the name of STCBITFX to scam. Currently this broker is considered a SCAM.

      If you are a client, do not make more contributions, their only objective is to steal from you, they manipulate operations manually, they keep the money from when it reaches their accounts, it does not enter the market, everything is prepared for you to lose or make you lose your money to have the excuse to keep it.

      If you decide to withdraw and they request a ransom in the form of commissions, taxes, fees, legalizations, etc. Never pay it! That's the warning, from that moment you have to know that you are a client of a scam broker and no matter how much you pay you will never see your money.

      To help other users or customers, provide as much information as possible, explain how everything happened, where you saw the advertising, who called you, numbers from which you were dialed, emails and everything that comes to mind.

      If you want to recover your money go to our chat or check this link: CLAIM YOUR MONEY

      Greetings.

  4. Silvia Perez Trujillo Reply

    Good afternoon, I invested in FX Mundo and I don't know how to recover my money.

    • Recommended-brokers.com Reply

      Hi Silvia, thanks for writing about Fx Mundo. Currently this broker is considered a SCAM.

      If you are a client, do not make more contributions, their only objective is to steal from you, they manipulate operations manually, they keep the money from when it reaches their accounts, it does not enter the market, everything is prepared for you to lose or make you lose your money to have the excuse to keep it.

      If you decide to withdraw and they request a ransom in the form of commissions, taxes, fees, legalizations, etc. Never pay it! That's the warning, from that moment you have to know that you are a client of a scam broker and no matter how much you pay you will never see your money.

      To help other users or customers, provide as much information as possible, explain how everything happened, where you saw the advertising, who called you, numbers from which you were dialed, emails and everything that comes to mind.

      If you want to recover your money go to our chat or check this link: CLAIM YOUR MONEY

      Greetings.

  5. Patricia Figueroa Reply

    Hello, this company says that it can recover money invested in a forex company, I would like to know if it is real and if it really has the power to recover it, the owner is Jose Cossio from Bolivia.

    I want to know if it's real because they're asking me for money to get mine back.

    • Recommended-brokers.com Reply

      Hello Patricia, I see that you have left several identical messages in different brokers, the information you provide us is that the owner is Jose Cossio, but we need to know which broker you are talking about, do you have the website or an email? It doesn't give me much confidence since unfortunately today there are many scams with companies that assure you that they will recover your capital and in the end they are just another scam, you have to be cautious. We offer you the option of recovering with the most experienced, serious and professional company that the first thing it will do is assess your case and say if there is a real possibility of recovery or not.

      If you want to recover your money go to our chat or check this link: CLAIM YOUR MONEY

      Greetings.

  6. arthur Reply

    Hello, who could help me to recover my profits that I obtained through the mt5 platform with the broker BBTcapitallimited who wanted to ask me for 3024.05 commission to recover 30240,50 of what I earned on that platform now how did I not give them what they asked me according to them they froze my money permanently I want to know if it can be recovered without anyone scamming me since many have already scammed me for wanting to recover this money with false lawyers and false agents I hope someone helps me

    • Recommended-brokers.com Reply

      Hi Arthur, do you mean BBT Financial Limited? Or do you know the website of this broker that you tell us about?

      Greetings.

      • Eleanor Perez Reply

        Good morning, please, I need help since I was scammed. I only got into debt, believing that it would be true, and now I owe a lot of money.

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