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To recover money from a scam company, the first thing we must do is gather all the possible evidence that we want our money, that we have requested it from the company and they do not respond, or that they simply ignore our request for refund.

To move forward, we recommend you work with recovery experts; we invite you a try this money recovery service. Try the service in English.

What steps to follow to recover money from a scam

If you have been scammed by a broker (or investment company) and you want to recover the money, what you should do is request the recovery of capital with the recovery service that we offer. The professionals from this service will help you in the process, they will speed it up and they will accompany you in the communication with your bank or entity through which you sent the money.

Of course, there is the option of doing it on your own, but it is much more likely that the chargeback or capital recovery will not be successful, so we recommend doing it with experts in the field.

Get your money back - we help you

How to recover money from a broker

To recover money from a broker it is necessary to know that there is a big difference (when recovering our money) between regulated and unregulated brokers. In general, recovering money from an unregulated broker is more complicated as the regulated ones must follow a series of guidelines and laws, the unregulated ones do not. In your case, are we talking about a regulated broker or an unregulated one?

Another important fact is to differentiate between the types of regulation; there are good ones (from countries such as Spain, Germany, France, Italy, Portugal, Poland, the Netherlands, Australia, Switzerland, as well as Latin American countries; Argentina, Colombia, Mexico, Ecuador, Peru, Chile) and there are bad ones (from countries like Seychelles, Mauritius, Romania, Estonia, Saint Vincent and the Grenadines, British Virgin Islands, Vanuatu – what we know as tax haven countries or islands).

If the broker has good regulation, the recovery process will be, in general, easier. These types of brokers follow at least certain guidelines and laws that protect their clients. It will also be easier for us to obtain data about the company behind the investment company.

The process, explained in a simplified way, is: gather all the evidence that we have been scammed, file a complaint with the bank or card issuer, payment processor or whatever service we used to send the money, usually bank or credit or debit card.

The money sent will remain, let's say paralyzed, until the bank, if it is the case, decides what to do with it based on the evidence we deliver. If it is proven that we were scammed, the money will go back and we will be able to recover it; if the scam cannot be verified to the bank (or relevant institution), we will not be able to recover the money.

How to recover money from an unregulated broker

Brokers that are not regulated, also called financial bars or unregulated brokers, are companies that, as their name indicates, do not have any type of regulation. They also do not have authorization to operate or receive your money.

If, for example, we go to the case of the United Kingdom, a broker that wants to work with clients from the United Kingdom must have the authorization and regulation of the  Spanish regulator, the CNMV (National Securities Market Commission). If the company does not have this regulation, we are talking about an unregulated (and illegal) broker.

Before explaining this method to rescue capital, the truth is that the ideal situation is that you realize that it is an unsafe company before investing and do not invest with it. Ideally, you should avoid investing in the first place, either because you notice something strange, something that does not convey security or for whatever reason.

How to get your money back from an unregulated broker

If you are in the situation where you have already sent money to the broker and you have noticed that it may be a scam, in our opinion, the best way to recover your money is with capital recovery experts: through this CAPITAL CLAIM service – CHARGEBACK. Try the service in English.

Simplifying the process, what you have to do is ask for your money from the broker or scamming company, we will surely be ignored, then contact the bank or card issuer and explain the situation, we sent money being cheated and we want it to be returned to us. We are victims of fraud.

The money, if we do everything correctly, will be "frozen" or "blocked" until the bank or issuer decides what to do. It is vital to prove that we were indeed scammed in order to get a successful chargeback.

It is worth mentioning that in this type of service time is crucial. Keep in mind that you will have a better chance of a successful Chargeback if you do not let a large amount of time pass..

How to spot an unregulated broker

So that you can recognize them more easily, some other characteristics of this type of broker (and in general companies that provide financial services without authorization) are:

  • They are based in little-known countries or countries, considered tax havens: Anguilla, Antigua and Barbuda, Bulgaria, Dominica, Estonia, Cayman Islands, Marshall Islands, British Virgin Islands, Mauritius, Nevis, Saint Kitts and Nevis, Saint Vincent and the Grenadines, Seychelles, Vanuatu, to name a few of the most popular examples
  • They have regulation, but very little serious regulation: Cyprus, British Virgin Islands, Mauritius, Malta, Saint Vincent and the Grenadines, Seychelles, Vanuatu
  • They lie about their location or regulation
  • They do not provide key information about themselves: such as location, regulation, company they belong to
  • They harass their customers with calls
  • They ASSURE you that it does not matter if you do not have experience in investments, with their experts you will still earn money
  • They assure you that they have an automated system that will help you earn money
  • Pressure to invest
  • They are interested and intrude into details of your private life; they will try to forge trust and friendship with you
  • You signed up for an online form to receive information from a company and now many companies call you, with telephone numbers from different parts of the world offering you their services
  • They will encourage you to ask for loans or borrow money from family or friends
  • They promise very high returns in a short time
  • They want you to send money in cryptocurrencies (Bitcoin, Litecoin, Ethereum, Bitcoin Cash, etc)
  • They get upset if you ask about their regulation, location
  • They get upset if you ask about negative reviews you've read about them online

How to recover money from a regulated broker

If the recovery is done with a regulated broker we have more in our favour. We will have much more data from the broker and the broker must respond, at least in part, to the laws of the country where it resides. It is a big difference to a broker that, for example, lacks regulation and does not mention where it is located, to which company it belongs; all this makes the recovery task more complicated.

broker scam how to recover money scam complaint

Whether or not it is a regulated broker, the chargeback or money recovery procedure is also more or less similar: we have to start a dispute with the entity through which we send money. And we want that dispute to rule in our favour. For this to happen, we have to prove to the entity through which we sent our funds that we were scammed.

Conclusion

Personally, we receive daily numerous messages from clients of brokers or investment companies that, unfortunately, have lost their money based on lies, deceit and manipulation.

Every day we read hundreds of messages from broker clients who are in a very bad situation, and this really worries us. We always think of a way that we can help our website visitors.

Thus, we come today to have more than 8000 reviews of brokers from all over the world.

Here we have explained, in our opinion, the best way to recover money from a broker. We know that it is something extremely frustrating and exhausting, that is why we always recommend before investing, to investigate on your own, take your time, think it through and above all, invest money that you are willing to lose, since in the world of investments a large part of the traders lose their money, the majority.

Only a few, those with a lot of experience, can really make money from investments.

FAQ – Frequently asked questions

What is Chargeback?

It is the return of an amount of money through a dispute or complaint (usually) initiated by the person who sent the money. 

What's the regulation of a broker?

It is the series of rules, measures and guidelines that a broker must follow, usually to protect their clients. The more serious the broker's regulation, the more protected their clients are.

What is an unregulated broker?

It is a broker that does not have authorization to operate, nor must it follow any type of rules or laws, which usually protect its clients or client funds. Unregulated brokers are high risk and we consider them to be unsafe.

How to know if a broker is regulated in Mexico?

It's simple, we must search the website, website footer or a section that talks about the regulation, the regulation number and the authority that regulates the broker. Then verify this on the official page of the regulator, in this case the Mexican financial regulator (CNBV).

What is a scam broker or boiler room?

It is a company, dedicated or related to the world of online investments that does not have any type of authorization or regulation to act, operate or receive money from its clients.

What does "pirate broker" mean?

It is a scam broker, usually unregulated (and not authorised to accept clients and do business), that cheats its clients and steals their money.

2.344 comments on «How to recover scammed money»

  1. Steve Reply

    I was scammed by a broker who calls himself lixiaofang. I still have contact with that person, she doesn't know that I have discovered her. How do I get my money back?

    • Recommended-brokers.com Reply

      Hello Steve, we are reviewing several reviews at the moment, but we will put yours as a priority to be able to rate this broker. If you have the website it will be of great help.

      Greetings.

  2. Luis Reply

    Dear, 4view .io scammed me, I have lost about 10000 dollars and I don't know how to recover

    • Recommended-brokers.com Reply

      Hello Luis, thanks for commenting on 4VIEW. This broker is a SCAM. Do not send them money, they want to get as much money as possible from you with lies, the operations are not real, they do not put the money in the market, they only show it and in the end they tell you that you have lost and they keep it.

      If to withdraw your money they ask you for more to pay taxes, fees, legalizations, etc. Do not do it! It is a clear sign that they want to steal your money and they will not return anything even if you pay.

      If you have more information about the company, we ask you to share it with us, especially if it is information that you think can help other people investing with this company.

      Do you have names of advisers, numbers, emails from which they have contacted you? Do you remember how you found this broker in the first place?

      To get your money back, try our chat or this link: CLAIM YOUR MONEY, WE HELP YOU

      Greetings.

  3. Gloria Coy Martinez Reply

    Hello! I invested €250 in trade-coin and they convinced me to invest €2000. Now I have seen suspicions and I want to withdraw everything. I passed it to them and they told me that it couldn't be done now because the money was blocked by an open transaction. I don't know how to get my money back.

    • Recommended-brokers.com Reply

      Hello Gloria, thanks for writing about Trade-coin. Currently this broker is considered a SCAM.

      If you are a client, do not make more contributions, their only objective is to steal from you, they manipulate operations manually, they keep the money from when it reaches their accounts, it does not enter the market, everything is prepared for you to lose or make you lose your money to have the excuse to keep it.

      If you decide to withdraw and they request a ransom in the form of commissions, taxes, fees, legalizations, etc. Never pay it! That's the warning, from that moment you have to know that you are a client of a scam broker and no matter how much you pay you will never see your money.

      To help other users or customers, provide as much information as possible, explain how everything happened, where you saw the advertising, who called you, numbers from which you were dialed, emails and everything that comes to mind.

      If you want to recover your money go to our chat or check this link: CLAIM YOUR MONEY

      Greetings.

  4. Giancarlo Carvelli Reply

    I invest, so I say, euro 250 its arkcoin ma dalla piattaforma non mi fanno prelevare. Ho invited and documented and my son appoggiato its a post pay evolution, what fare?

    • Recommended-brokers.com Reply

      Hello giancarlo, type ArkCoin in our search engine and you will find a review about them with comments. Thank you for your comment about ARKcoin. This broker is considered a SCAM. We suggest NOT sending money, they lie to steal from you, the operations are fictitious, the money is never crossed with the market, they simulate it and in the end they mark you and say that you lost everything and they keep it.

      If when you request a withdrawal, they ask you for more money to pay commissions, taxes, fees, legalizations, etc. Never do it! It is a clear warning that you are a client of a fraud broker and even if you pay, they will never return your money.

      All the information you provide about the company will help those affected by this broker, explain in detail how everything happened, what advertising you saw, the name of your advisor, numbers, emails from which you have been contacted, etc.

      To recover your money talk to our CHAT or click on this link: CLAIM YOUR MONEY

      Greetings.

    • Goods Reply

      Hello giancarlo, you have been scammed by TowardsSource broker, contact me

  5. giancarlo carvelli9 Reply

    Now I invest, by way of saying, 250 euros with ArkCoin but not my fan, I will learn my money. I have sent documentation to me and have applied to your post pay Evolution

    • Recommended-brokers.com Reply

      Hello giancarlo, we thank you for this information, it is very relevant for everyone to pay attention. Thank you for your comment about ARKcoin. This broker is considered a SCAM. We suggest NOT sending money, they lie to steal from you, the operations are fictitious, the money is never crossed with the market, they simulate it and in the end they mark you and say that you lost everything and they keep it.

      If when you request a withdrawal, they ask you for more money to pay commissions, taxes, fees, legalizations, etc. Never do it! It is a clear warning that you are a client of a fraud broker and even if you pay, they will never return your money.

      All the information you provide about the company will help those affected by this broker, explain in detail how everything happened, what advertising you saw, the name of your advisor, numbers, emails from which you have been contacted, etc.

      To recover your money talk to our CHAT or click on this link: CLAIM YOUR MONEY

      Greetings.

  6. alfredo valenzuela Reply

    Hello, good morning, I just made a deposit of 250 dollars in

    • Recommended-brokers.com Reply

      Hello Alfredo, don't do it and don't sign anything! Don't send documentation of any kind and try to reverse the movements. If you invest with them they will steal your savings and you will live a nightmare. Thanks for commenting on Xpro Markets. This broker is a SCAM. Do not send them money, they want to get as much money as possible from you with lies, the operations are not real, they do not put the money in the market, they only show it and in the end they tell you that you have lost and they keep it.

      If to withdraw your money they ask you for more to pay taxes, fees, legalizations, etc. Do not do it! It is a clear sign that they want to steal your money and they will not return anything even if you pay.

      If you have more information about the company, we ask you to share it with us, especially if it is information that you think can help other people investing with this company.

      Do you have names of advisers, numbers, emails from which they have contacted you? Do you remember how you found this broker in the first place?

      To get your money back, try our chat or this link: CLAIM YOUR MONEY, WE HELP YOU

      Greetings.

  7. mary Reply

    I want to make a public complaint, so that everyone knows that apart from the fraudulent companies of Abystem, Solidstoks, brokers, there is a network of scammers, individuals, since they have our data when making the investment, you are vulnerable to anyone scamming you. , I was scammed by a Doctor named Thomas Anderson, he is a 55-year-old man but very handsome, he presents himself as a widower with a son named Kelvin, American citizens residing in New York, he says that his wife died in a car accident, and who works for the United Nations with a contract signed in Iraq, proclaims himself a millionaire, but during the work contract his capital is restricted and he cannot use it, he asks you for loans for different situations, swearing by God that he will pay you the double when his contract ends in a month, he falls in love with you, then he asks you to borrow money because he is in danger of death, to lend him and things like that, I realized that he makes friends to ask them for money, he manages institutions like HSBC International, Banco de America takes money from you through these institutions, then it disappears contacts, it handles a lot of WhatsApp, I'm sorry but it scammed me out of 100,000 pesos and I don't know what to do it handles different WhatsApp numbers but with a number from the United States I have all the receipts of the money that was sent, I have photos of him and on some occasions I saw him on video that's why I know he is the same one in the photos, his cell phone +1(520)783-13-56 whatsapp +234-807531-6329 1+ (204)5605007 +1(205)6906500 +(1203)6175600
    accomplice, she receives the money Angelina Ruiz Calle Roble 20 Rochelle Park New Jersey United States, I know that I am not going to get my money back, but I am making this complaint because I want to alert women around the world and prevent the same thing from happening to them.
    If I could publish his photo here, I would do so so that my complaint can take effect.

    • Recommended-brokers.com Reply

      Hello Mary, do you have any type of image, link to web pages or photos that this man who calls himself Thomas Anderson could have sent you? Please help us with more information so we can write a review about him.

      Greetings.

  8. Lupita Reply

    I was scammed by the company Abystem, the investment was 500 usd, according to the financial advisor named Diego Báez, a return of 3 usd was generated in 2,851.79 months, I requested my refund and they did not give it to me, and he disappeared contact with me, a few years ago days they called me from a bank in the United Kingdom that is a money recovery company and that they have my money, they sent a letter on FCA FINANCIAL CONDUC AUTHORITY letterhead
    HM Revenue & Customs. in conjunction with the department of the United Kingdom, Royal Courts of Justice, where it says the amount they have 2,851.79 and it is effectively the same balance that was left on the platform, and it says that I must pay 21% which would be more than my investment 598.78 usd of tax so that they can release my money, which if I do not do so will increase 1.17% daily default interest, and if I ignore it the funds will be retained by the State. It seems legal, but the platform also seemed legal and it turned out to be fraud, what can you tell me about it.

    • Recommended-brokers.com Reply

      Hello Lupita, they lie to you to try to get you to trust and send them more capital, but they will never return anything to you.

      Greetings.

  9. sonia Reply

    Good evening, I have been scammed, to withdraw a profit it says that I must pay a lawyer...from the first moment they did not tell me anything about the lawyer...they made me pay 10% of the profit, that was all. But he asked me to deposit another 10% to the lawyer to withdraw my profit this is the cryptotabprofit platform .com/account/img/logo.png

    • Recommended-brokers.com Reply

      Hello sonia, they kidnap your money and then they ask you for a ransom, that's illegal. Thanks for commenting on CryptoTabProfit. This broker is a SCAM. Do not send them money, they want to get as much money as possible with lies, the operations are not real, they do not put the money in the market, they just make it look and in the end they tell you that you have lost and they keep it.

      If to withdraw your money they ask you for more to pay taxes, fees, legalizations, etc. Do not do it! It is a clear sign that they want to steal your money and they will not return anything even if you pay.

      If you have more information about the company, we ask you to share it with us, especially if it is information that you think can help other people investing with this company.

      Do you have names of advisers, numbers, emails from which they have contacted you? Do you remember how you found this broker in the first place?

      To get your money back, try our chat or this link: CLAIM YOUR MONEY, WE HELP YOU

      Greetings.

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