✔️ Information reviewed and updated in May 2024 by Pedro Martínez González

En Recommended-brokers.com We receive hundreds of messages every day from clients of brokers and similar investment companies, in which the clients are very unhappy with their situation with the broker. But did you know that you can make a complaint against your broker for free in the vast majority of countries? In this section we will explain how you can do it..

It may seem confusing or even complicated, but filing a complaint, complaint or claim against this type of company is really simple. It is even simpler if they are companies that do not have regulation or authorization to provide financial services. Next we will indicate how to report a broker in a simple way.

So how do I report my broker?

The first thing you should take into account is the country where you reside. In general terms each country has a financial regulatory body charged with protecting its citizens. What you should do is contact the one that belongs to your country and file a complaint or lawsuit against the broker or financial institution. Further on we indicate which institution you should contact depending on the country where you live.

The process usually consists of gather as much evidence as possible, especially evidence that proves that you have been scammed or defrauded by this company. In many cases, what you need to prove is that you have done business with a company that is not authorized to offer financial services (called unregulated brokers or financial bars).

how to report broker

We indicate where you should go depending on the country where you live or the location of the broker:

  • How to report in Anguilla:

Anguilla's regulatory body is Anguilla Financial Services Commission (or FSC).

From here you can report https://www.fsc.org.ai and from here contact the FSC: [email protected]

  • How to report in Antigua and Barbuda:

The regulatory entity of Antigua and Barbuda is Financial Services Regulatory Commission (or FSRC).

From here you can report www.fsrc.gov.ag and from here contact the FSRC [email protected]

  • How to report in Argentina:

The Argentine regulatory entity is National Securities Commission (or CNV).

From here you can report https://www.cnv.gov.ar/SitioWeb/Denuncias and from here contact the CNV https://www.cnv.gov.ar/sitioWeb/Home/Contacto

  • How to report in Bulgaria:

The Bulgarian regulatory entity is The Financial Supervision Commission (or FSC).

From here you can report https://www.fsc.bg/en/for-the-consumers/complaints/ and from here contact the FSC https://www.fsc.bg/en/contacts/

  • How to report in Chile:

The Chilean regulatory entity is Commission for the Financial Market (or CMF).

From here you can report https://www.cmfchile.cl/denunciar and from here contact the CNV http://www.cmfchile.cl/portal/principal/605/w3-article-1281.html

  • How to report in Colombia:

The Colombian regulatory entity is Financial Superintendence (or SFC).

From here you can report https://www.superfinanciera.gov.co/inicio/consumidor-financiero/ and from here contact the SFC https://www.superfinanciera.gov.co/inicio/servicios-al-ciudadano-20712

  • How to report in Dominica:

Dominica's regulatory entity is Financial Services Unit (or FSU).

From here you can report http://fsu.gov.dm/contact-us and from here contact the FSU http://fsu.gov.dm/contact-us

  • How to report in Ecuador:

The Ecuadorian regulatory entity is Superintendency of Companies, Securities and Insurance (or SUPERCIAS).

From here you can report https://portal.supercias.gob.ec/wps/portal/Inicio/Contactenos/SugerenciasDenuncias#gsc.tab=0 and from here contact the SUPERCIAS https://portal.supercias.gob.ec/wps/portal/Inicio/Contactenos#gsc.tab=0

  • How to report in Spain:

The Spanish regulatory entity is the National Securities Market Commission (or CNMV).

From here you can report https://www.cnmv.es/portal/Inversor/Como-Reclamar.aspx and from here contact the CNMV https://www.cnmv.es/portal/utilidades/Contacto.aspx

  • How to report in the United States:

The United States regulatory entity is Securities and Exchange Commission (or SEC).

From here you can report https://www.sec.gov/investor/espanol/reclamacion.shtml and from here contact the SEC https://www.sec.gov/contact-information/sec-directory

  • How to report in Estonia:

The Estonian regulatory entity is Finantsinspektsioon (or Estonian Financial Supervision and Resolution Authority).

From here you can report https://www.fi.ee/en/consumer/when-should-i-contact-finantsinspektsioon/making-complaint and from here contact the Finantsinspektsioon https://www.fi.ee/en/financial-supervision/contacts

  • How to report in England – United Kingdom:

The UK regulatory body is Financial Conduct Authority (or FCA).

From here you can report https://www.fca.org.uk/consumers/how-complain and from here contact FCA https://www.fca.org.uk/contact

  • How to report in Cayman Islands:

The Cayman Islands regulatory entity is Cayman Islands Monetary Authority (or CIMA).

From here you can report https://www.cima.ky/complaints-procedure and from here contact the CIMA https://www.cima.ky/contact-us?division=123

  • How to report in Marshall Islands:

The regulatory entity of the Marshall Islands is: We have not been able to find clear information about the financial regulator of the Marshall Islands. We appreciate information.

  • How to report in British Virgin Islands:

The regulatory entity of the Islands is British Virgin Islands Financial Services Commission (BVIFSC or FSC).

From here you can contact the BVIFSC https://www.bvifsc.vg/contact

  • How to report in Mauritius:

The regulatory entity of Mauritius is Financial Services Commission (or FSC).

From here you can report https://www.fscmauritius.org/en/consumer-protection/complaints-handling and from here contact the FSC https://www.fscmauritius.org/en/others/contact-us

  • How to report in Mexico:

The Mexican regulatory entity is the National Banking and Securities Commission (or CNBV).

From here you can report https://www.cnbv.gob.mx/Paginas/Quejas-y-Denuncias-de-ENS.aspx and from here contact the CNBV https://www.cnbv.gob.mx/SECTORES-SUPERVISADOS/PARTICIPANTES_EN_REDES_DE_MEDIOS_DE_DISPOSICI%C3%93N/Paginas/Contacto.aspx

  • How to report in Nevis (Nevis Island):

The Nevis regulatory body is Nevis Financial Services Regulatory Commission.

From here you can contact the Nevis regulator https://www.nevisfsrc.com/contact/

  • How to report in Panama:

The Panamanian regulatory entity is the Superintendence of the Securities Market (or SMV).

From here it is explained how to make a complaint http://www.supervalores.gob.pa/component/content/article/4-educacion-al-inversionista/varios-educacion-al-inversionista/135-icomo-hacer-una-denuncia  and from here contact the SMV https://www.supervalores.gob.pa/informacion-general/icomo-contactarnos

  • How to report in Peru:

The Peruvian regulatory entity is Superintendence of the Securities Market (or SMV).

From here you can report https://www.smv.gob.pe/Frm_VerArticulo?data=C0B720D83CC0F6471F7D0546D697C5CD2748A1028CA85FFCA3F8DFE5A7EE27DFD2581DFB21 and from here contact the SMV https://www.smv.gob.pe/Frm_Contactenos?data=C5C9D3BA83FF2D3C36D857787308B49DE82F7BBF62

  • How to report in Saint Kitts and Nevis:

The regulatory entity of Saint Kitts and Nevis is called: we are still looking for information on this regulator. We appreciate information.

  • How to report in Saint Vincent and the Grenadines:

The regulatory entity of Saint Vincent and the Grenadines is Financial Services Authority (or SVGFSA or FSA).

From here you can contact the FSA http://svgfsa.com/contact/

  • How to report in Seychelles:

Seychelles' regulatory entity is Financial Services Authority (or FSA or FSAS).

From here you can report https://www.fsaseychelles.sc/complaints-handling/ and from here contact the FSA https://www.fsaseychelles.sc/contact/

  • How to report in Uruguay:

The Uruguayan regulatory entity is the Uruguayan Central Bank.

From here you can report https://usuariofinanciero.bcu.gub.uy/Consultas%20y%20Denuncias/Paginas/Default.aspx y https://www.gub.uy/tramites/denuncias-usuarios-sistema-financiero and from here contact the Uruguayan Central Bank https://www.bcu.gub.uy/Paginas/Contacto.aspx

  • How to report in Vanuatu:

Vanuatu's regulatory body is Vanuatu Financial Services Commission (or VFSC).

From here you can report https://www.vfsc.vu/wp-content/uploads/2015/12/VFSC-Guidance-Notes-Addressing-Complaints-Against-a-Financial-Dealers-Licensee.pdf and from here contact the VFSC https://www.vfsc.vu/fees-help-support/contact-us/

What else can I do? How can I get my money back? 

In the next section on capital recovery, we explain a method, which we believe is the most successful to recover money. We invite you to read this page about how to recover and claim your money.

Do you have any other doubts or questions? Any concerns? You can always leave us a comment in this same section.

About the Author: Pedro Martinez Gonzalez

I'll tell you a little about myself! I am a financial analyst and economist with a master's degree in finance.
About my studies: I studied at the University of Salamanca for a Degree in Economics and then did a Master's in Finance in Madrid.
Do you want more information? You can read more about me here in my biography.

133 comments on «How to report a broker? Simply explained»

    • Recommended-brokers.com Reply

      Hello Carlos, everything you transfer or send to those of FX To All you will lose, if you want to recover you can do it from our CHAT or from the link. Thank you for sharing your experience with FX To All. This broker is a SCAM. They will not return your money, do not send them more money, they want to get as much money as possible with lies, the operations are not real, they do not put the money on the market, they only show it and in the end they tell you that you have lost and they know they remain. Its base is in Dominica, not recommended.

      If you have more information about the company, we ask you to share it with us, especially if it is information that you think can help other people investing with this company.

      Do you have names of advisers, numbers, emails from which they have contacted you? Do you remember how you found this broker in the first place?

      To get your money back, try our chat or this link: CLAIM YOUR MONEY, WE HELP YOU

      Greetings.

  1. BEN Reply

    HELLO, I LOST ALL MY MONEY IN A BROKER THAT NEVER MADE MY PAYMENTS TO ME.
    THE PAGE IS
    https://www. stockoptions24 .com/

    Be careful, you will never be able to withdraw the money that they have earned. They will always tell you that they have to pay a fee that never ends.

    • Recommended-brokers.com Reply

      Hello BEN, we are with several reviews at the moment, but we will put yours as a priority to be able to rate this broker.

      Greetings.

  2. Arthur Reply

    Holan would you like to ask about Best Investor FX? does anyone have any reference?

  3. Alejandro Reply

    Hello the ExCentral International, they are scammers, when I tried to withdraw part of my money they no longer answered me, they are rats.

    • Recommended Brokers Reply

      Hi Alejandro, thank you for commenting on eXcentral. We know that eXcentral is a SCAM, since many clients have confirmed this to us. Also according to customer feedback from eXcentral, the broker employs misleading and fraudulent ads to attract your customers.
      ALL the positive comments of this broker are made by their own workers to clean up its bad image and at the same time confuse investors.

      If you want to read about them click here: https://brokersrecomendados.com/excentral-comentarios/

      As you can see on our website, we give you the option of being able to recover all or part of the money with a company that specializes in it and that has proven to be very effective, talk to the chat that we have on the web or check this link: CLAIM YOUR MONEY, WE HELP YOU

      On the other hand, if you have more information about the broker or if you know where its real headquarters or other offices are, from where they make the calls, it will help a lot in reporting this supposed broker.

      Greetings.

  4. Abelardo Ramos Reply

    THE BROKER EU-INVESTINGS, is a scam, do not deposit money in it, because they do not return it. They do not answer any request related to the withdrawal. they are a real fraud. The regulation that advertises them, is still a fraud, because the body does not exist.

    • Recommended Brokers Reply

      Hi Abelardo, thank you for commenting on EU Investings. This broker is a SCAM. Do not send them money, they want to get as much money as possible with lies, the operations are not real, they do not put the money on the market, they only show it and in the end they tell you that you have lost and they keep it.

      You can read his review HERE

      If to withdraw your money they ask you for more to pay taxes, fees, legalizations, etc. DO NOT do it! It is a clear sign that they want to steal more money from you and they will not return anything even if you pay.

      If you have more information about the company, we ask you to share it with us, especially if it is information that you think can help other people investing with this company.

      Do you have names of advisers, numbers, emails from which they have contacted you? Do you remember how you found this broker in the first place?

      To get your money back, try our chat or this link: CLAIM YOUR MONEY, WE HELP YOU

      Greetings.

  5. Gabriel sandoval Reply

    Hello, good evening, I am in a broker in which I believe, feel and I am almost sure that I am being scammed. today i tried to withdraw some money and got rejected. The broker is called Abinvesting, if you know anything about this broker where it is located or whether or not it is a company dedicated to scamming, please tell me so I can take action.

    • Recommended-brokers.com Reply

      Hi Gabriel, thank you for your comment about ABInvesting. This broker is considered a SCAM. We suggest NOT sending money, they lie to rob you, the operations are fictitious, the money is never crossed with the market, they simulate it and in the end they mark you and say that you lost everything and they keep it.

      If when you request a withdrawal, they ask you for more money to pay commissions, taxes, fees, legalizations, etc. Never do it! It is a clear warning that you are a client of a fraud broker and even if you pay, they will never return your money.

      All the information you provide about the company will help those affected by this broker, explain in detail how everything happened, what advertising you saw, the name of your advisor, numbers, emails from which you have been contacted, etc.

      To get your money back, talk to our CHAT or fill out the Form at this link: CLAIM YOUR MONEY

      Greetings.

  6. MSL Reply

    Hi there! I have been operating the BROC PRIME website for a few weeks. That is the website where I access my profile and see my deposits. My Borker is called Sara, my contact was a certain Elena Sacchi, she referred me after the first deposit of € 250 to my Broker Sara. We generated € 1040 starting from € 250 and then he told me about a 100% safe plan that by depositing 7000 in total we would earn 42000 for investments in Amazon and Tesla. Once the plan was closed on Wednesday we proceeded to order the transfer and it turns out that today they contact us saying that the bank requests a 12,5% ​​tax from trading companies that the investor has to pay if he wants the bank to issue the transfer. I have contacted the Bank of Spain, the Embassy of Spain in Cyprus and they clearly tell me that it is a scam. In addition, the Embassy tells me that there is no type of tax created by covid for this issue.
    So I am compiling all the information because they have taken the few savings that I had left and have left me in a super complicated situation.
    Any help from you is welcome.

    • Recommended Brokers Reply

      Hi MSL, thanks for commenting on BROCPRIME. This broker is a SCAM. Do not send them money, they want to get as much money as possible with lies, the operations are not real, they do not put the money on the market, they only show it and in the end they tell you that you have lost and they keep it.

      You can see a review and write your comment here: https://brokersrecomendados.com/brocprime-comentarios

      If to withdraw your money they ask you for more to pay taxes, fees, legalizations, etc. Do not do it! It is a clear sign that they want to steal your money and they will not return anything even if you pay.

      If you have more information about the company, we ask you to share it with us, especially if it is information that you think can help other people investing with this company.

      Do you have names of advisers, numbers, emails from which they have contacted you? Do you remember how you found this broker in the first place?

      To get your money back, try our chat or this link: CLAIM YOUR MONEY, WE HELP YOU

      Greetings.

  7. Fiorella Reply

    hello I was scammed by experia markets by one such jade ramos and the astute fox of Marcos torres, they made me deposit to be able to withdraw my money supposedly tax payments and to date they have not wanted to return me, this scourge marco torres called me again to Tell me that I have earned more and that I must pay my taxes again to be able to get my money, I want to get my money back since I am a person who really needs and trusting that I could have an extra extra for my children I trusted them.
    EXPERIA MARKETS ARE SCAMMERS AND BAD PEOPLE

    • Recommended Brokers Reply

      Hello Fiorella, they make it up, the tax is a trick to steal more money, they are a FRAUD, try to get your money back. Thanks for commenting on Experia Markets (they are the same JC Capital Markets SCAMMERS), this broker is a SCAM, do not send them money, they want to get as much money as possible with lies, the operations are not real, they do not put the money in the market, they only make it look and in the end they tell you that you have lost and they keep it. They always try to manipulate you, they will not return your money, neither the initial one nor if you send them later you will not see it anymore, try to claim through our chat.
      If you have more information about the company, we ask you to share it with us, especially if it is information that you think can help other people investing with this company.
      You can read our review here: https://brokersrecomendados.com/experia-markets-comentarios/
      Do you have names of advisers, numbers, emails from which they have contacted you? Do you remember how you found this broker in the first place?

      To get your money back, try our chat or this link: CLAIM YOUR MONEY, WE HELP YOU

      regards

  8. Rod Charteris Reply

    Thanks, Rod Charteris for recommendedbrokers.com

  9. wide Reply

    HELLO, DO NOT LET THEMSELVES EVEN BY BROKERZ, MARQUET CAPITAL AND MARQUET CRI are the same thieves, do not invest, they are thieves and they leave you without a peso and then they write to you here that you contact them to solve and it is a lie site: marquetcapital .com
    email: service @ marquetcapital .com and they also pose as advisers to the international stock market and steal more  

    • Recommended Brokers Reply

      Hello Wideth, do you mean that the callers are from the same office and use that 3 name? Thank you for sharing your experience with Market Capital. This broker is a SCAM. Do not send them money, they want to get as much money as possible with lies, the operations are not real, they do not put the money on the market, they only show it and in the end they tell you that you have lost and they keep it. They always try to manipulate you, they will not return your money, neither the initial one nor if you send them later you will not see it anymore, try to claim through our chat.
      If you have more information about the company, we ask you to share it with us, especially if it is information that you think can help other people investing with this company.

      Do you have names of advisers, numbers, emails from which they have contacted you? Do you remember how you found this broker in the first place?

      To get your money back, try our chat or this link: CLAIM YOUR MONEY, WE HELP YOU

      regards

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