✔️ Information reviewed and updated in April 2024 by Pedro Martínez González
En Recommended-brokers.com We receive hundreds of messages every day from clients of brokers and similar investment companies, in which the clients are very unhappy with their situation with the broker. But did you know that you can make a complaint against your broker for free in the vast majority of countries? In this section we will explain how you can do it..
It may seem confusing or even complicated, but filing a complaint, complaint or claim against this type of company is really simple. It is even simpler if they are companies that do not have regulation or authorization to provide financial services. Next we will indicate how to report a broker in a simple way.
So how do I report my broker?
The first thing you should take into account is the country where you reside. In general terms each country has a financial regulatory body charged with protecting its citizens. What you should do is contact the one that belongs to your country and file a complaint or lawsuit against the broker or financial institution. Further on we indicate which institution you should contact depending on the country where you live.
The process usually consists of gather as much evidence as possible, especially evidence that proves that you have been scammed or defrauded by this company. In many cases, what you need to prove is that you have done business with a company that is not authorized to offer financial services (called unregulated brokers or financial bars).
We indicate where you should go depending on the country where you live or the location of the broker:
- How to report in Anguilla:
Anguilla's regulatory body is Anguilla Financial Services Commission (or FSC).
From here you can report https://www.fsc.org.ai and from here contact the FSC: [email protected]
- How to report in Antigua and Barbuda:
The regulatory entity of Antigua and Barbuda is Financial Services Regulatory Commission (or FSRC).
From here you can report www.fsrc.gov.ag and from here contact the FSRC [email protected]
- How to report in Argentina:
The Argentine regulatory entity is National Securities Commission (or CNV).
From here you can report https://www.cnv.gov.ar/SitioWeb/Denuncias and from here contact the CNV https://www.cnv.gov.ar/sitioWeb/Home/Contacto
- How to report in Bulgaria:
The Bulgarian regulatory entity is The Financial Supervision Commission (or FSC).
From here you can report https://www.fsc.bg/en/for-the-consumers/complaints/ and from here contact the FSC https://www.fsc.bg/en/contacts/
- How to report in Chile:
The Chilean regulatory entity is Commission for the Financial Market (or CMF).
From here you can report https://www.cmfchile.cl/denunciar and from here contact the CNV http://www.cmfchile.cl/portal/principal/605/w3-article-1281.html
- How to report in Colombia:
The Colombian regulatory entity is Financial Superintendence (or SFC).
From here you can report https://www.superfinanciera.gov.co/inicio/consumidor-financiero/ and from here contact the SFC https://www.superfinanciera.gov.co/inicio/servicios-al-ciudadano-20712
- How to report in Dominica:
Dominica's regulatory entity is Financial Services Unit (or FSU).
From here you can report http://fsu.gov.dm/contact-us and from here contact the FSU http://fsu.gov.dm/contact-us
- How to report in Ecuador:
The Ecuadorian regulatory entity is Superintendency of Companies, Securities and Insurance (or SUPERCIAS).
From here you can report https://portal.supercias.gob.ec/wps/portal/Inicio/Contactenos/SugerenciasDenuncias#gsc.tab=0 and from here contact the SUPERCIAS https://portal.supercias.gob.ec/wps/portal/Inicio/Contactenos#gsc.tab=0
- How to report in Spain:
The Spanish regulatory entity is the National Securities Market Commission (or CNMV).
From here you can report https://www.cnmv.es/portal/Inversor/Como-Reclamar.aspx and from here contact the CNMV https://www.cnmv.es/portal/utilidades/Contacto.aspx
- How to report in the United States:
The United States regulatory entity is Securities and Exchange Commission (or SEC).
From here you can report https://www.sec.gov/investor/espanol/reclamacion.shtml and from here contact the SEC https://www.sec.gov/contact-information/sec-directory
- How to report in Estonia:
The Estonian regulatory entity is Finantsinspektsioon (or Estonian Financial Supervision and Resolution Authority).
From here you can report https://www.fi.ee/en/consumer/when-should-i-contact-finantsinspektsioon/making-complaint and from here contact the Finantsinspektsioon https://www.fi.ee/en/financial-supervision/contacts
- How to report in England – United Kingdom:
The UK regulatory body is Financial Conduct Authority (or FCA).
From here you can report https://www.fca.org.uk/consumers/how-complain and from here contact FCA https://www.fca.org.uk/contact
- How to report in Cayman Islands:
The Cayman Islands regulatory entity is Cayman Islands Monetary Authority (or CIMA).
From here you can report https://www.cima.ky/complaints-procedure and from here contact the CIMA https://www.cima.ky/contact-us?division=123
- How to report in Marshall Islands:
The regulatory entity of the Marshall Islands is: We have not been able to find clear information about the financial regulator of the Marshall Islands. We appreciate information.
- How to report in British Virgin Islands:
The regulatory entity of the Islands is British Virgin Islands Financial Services Commission (BVIFSC or FSC).
From here you can contact the BVIFSC https://www.bvifsc.vg/contact
- How to report in Mauritius:
The regulatory entity of Mauritius is Financial Services Commission (or FSC).
From here you can report https://www.fscmauritius.org/en/consumer-protection/complaints-handling and from here contact the FSC https://www.fscmauritius.org/en/others/contact-us
- How to report in Mexico:
The Mexican regulatory entity is the National Banking and Securities Commission (or CNBV).
From here you can report https://www.cnbv.gob.mx/Paginas/Quejas-y-Denuncias-de-ENS.aspx and from here contact the CNBV https://www.cnbv.gob.mx/SECTORES-SUPERVISADOS/PARTICIPANTES_EN_REDES_DE_MEDIOS_DE_DISPOSICI%C3%93N/Paginas/Contacto.aspx
- How to report in Nevis (Nevis Island):
The Nevis regulatory body is Nevis Financial Services Regulatory Commission.
From here you can contact the Nevis regulator https://www.nevisfsrc.com/contact/
- How to report in Panama:
The Panamanian regulatory entity is the Superintendence of the Securities Market (or SMV).
From here it is explained how to make a complaint http://www.supervalores.gob.pa/component/content/article/4-educacion-al-inversionista/varios-educacion-al-inversionista/135-icomo-hacer-una-denuncia and from here contact the SMV https://www.supervalores.gob.pa/informacion-general/icomo-contactarnos
- How to report in Peru:
The Peruvian regulatory entity is Superintendence of the Securities Market (or SMV).
From here you can report https://www.smv.gob.pe/Frm_VerArticulo?data=C0B720D83CC0F6471F7D0546D697C5CD2748A1028CA85FFCA3F8DFE5A7EE27DFD2581DFB21 and from here contact the SMV https://www.smv.gob.pe/Frm_Contactenos?data=C5C9D3BA83FF2D3C36D857787308B49DE82F7BBF62
- How to report in Saint Kitts and Nevis:
The regulatory entity of Saint Kitts and Nevis is called: we are still looking for information on this regulator. We appreciate information.
- How to report in Saint Vincent and the Grenadines:
The regulatory entity of Saint Vincent and the Grenadines is Financial Services Authority (or SVGFSA or FSA).
From here you can contact the FSA http://svgfsa.com/contact/
- How to report in Seychelles:
Seychelles' regulatory entity is Financial Services Authority (or FSA or FSAS).
From here you can report https://www.fsaseychelles.sc/complaints-handling/ and from here contact the FSA https://www.fsaseychelles.sc/contact/
- How to report in Uruguay:
The Uruguayan regulatory entity is the Uruguayan Central Bank.
From here you can report https://usuariofinanciero.bcu.gub.uy/Consultas%20y%20Denuncias/Paginas/Default.aspx y https://www.gub.uy/tramites/denuncias-usuarios-sistema-financiero and from here contact the Uruguayan Central Bank https://www.bcu.gub.uy/Paginas/Contacto.aspx
- How to report in Vanuatu:
Vanuatu's regulatory body is Vanuatu Financial Services Commission (or VFSC).
From here you can report https://www.vfsc.vu/wp-content/uploads/2015/12/VFSC-Guidance-Notes-Addressing-Complaints-Against-a-Financial-Dealers-Licensee.pdf and from here contact the VFSC https://www.vfsc.vu/fees-help-support/contact-us/
What else can I do? How can I get my money back?
In the next section on capital recovery, we explain a method, which we believe is the most successful to recover money. We invite you to read this page about how to recover and claim your money.
Do you have any other doubts or questions? Any concerns? You can always leave us a comment in this same section.
Hello, I want to know if I can still recover my investment, I invested in 5Markets broker in currencies. I asked for the withdrawal and now they charge me to withdraw, you have to pay a separate tax and guarantee.
Hello Ada Mary, they try to squeeze you, they want all your money and they are lying to you, do not pay taxes or guarantees, do not pay ANYTHING!!!. Thank you for commenting on 5markets. This broker is a SCAM. Do not send them money, they want to get as much money as possible with lies, the operations are not real, they do not put the money in the market, they just make it look and in the end they tell you that you have lost and they keep it.
If to withdraw your money they ask you for more to pay taxes, fees, legalizations, etc. Do not do it! It is a clear sign that they want to steal your money and they will not return anything even if you pay.
If you have more information about the company, we ask you to share it with us, especially if it is information that you think can help other people investing with this company.
Do you have names of advisers, numbers, emails from which they have contacted you? Do you remember how you found this broker in the first place?
To get your money back, try our chat or this link: CLAIM YOUR MONEY, WE HELP YOU
Greetings.
https ://yuan-paygroup .com/ is a page that scams its users by offering to buy digital yuan and what it does is refer you to a lot of brokers that call you incessantly. We agreed to sign up for one of them called https ://5markets .co/ first they told us to enter 250 usd in crypto and then a person supposedly called alisse asked us to install a program to guide me the program is called anydesk and it is remote they force you to make them a transfer of an amount of 5000 usd to buy the currency. Then they NEVER return the amount you paid, they CHANTAGE YOU BY ALWAYS ASKING FOR MORE. In total they scammed me 5000 dollars.
https ://yuan-paygroup .com (https ://yuan-paygroup .com/)
Yuan Pay Group™ – Official Website 【Updated For 2022】
Yuan Pay Group Facilitates Your Growth. Yuan Pay Group has been in early testing for years at this point, so we're very excited to announce that it's finally ready to go. E-Yuan is growing at an unprecedented rate in China. The clock is ticking on your window of opportunity, so act fast!
Hello isolda, thank you for commenting on YuanPay Group. This broker is a SCAM. Do not send them money, they want to get as much money as possible with lies, the operations are not real, they do not put the money in the market, they just make it look and in the end they tell you that you have lost and they keep it.
If to withdraw your money they ask you for more to pay taxes, fees, legalizations, etc. Do not do it! It is a clear sign that they want to steal your money and they will not return anything even if you pay.
If you have more information about the company, we ask you to share it with us, especially if it is information that you think can help other people investing with this company.
Do you have names of advisers, numbers, emails from which they have contacted you? Do you remember how you found this broker in the first place?
To get your money back, try our chat or this link: CLAIM YOUR MONEY, WE HELP YOU
Greetings.
Hello, I feel that I was scammed by a broker called bitroute of Asian origin, if anyone has knowledge of this brokers I would appreciate your help since to withdraw my money they made me pay taxes which I paid and they still ask me for money supposedly to release the funds .
Hi Jose, paying those taxes that you mention are always scams. We are with several reviews at the moment, but we will put yours as a priority to be able to rate this broker. If you have the web it will be of great help.
Greetings.
Hello, I want to know about a broker in which I invested 350 dollars, after a while they blocked my account and I couldn't open it, what can I do to get my money back? I am from Colombia and the broker is located in Mexico City
Hi Johander, do you know the name of the broker? Do you know the website? We have many brokers on our website, if you want you can put the name in our search engine and you will surely find the review and comments of some users.
Greetings.
ATTENTION!!! to any person who has been scammed by the following alleged Brokers; ASA-GP, ALFA-ASSETS GROUP LIMITED AND CRYPTON BROKER do not remain silent, please make complaints to the tax office of your country, I am from Ecuador and here in my country there are many scammed by these three alleged brokers that I just mention and BEWARE the most important thing is that there is real evidence that they are the same network of scammers, that is, the same people are the ones from ASA-GP, ALFA ASSETS AND CRYPTON BROKER as well as they hear it because there is evidence that they are the The same people, additionally, it has been possible to verify many things such as that they continue to operate, steal and deceive more people and the authorities of each country cannot do anything because obviously people remain silent and do not act by filing complaints and joining more people affected by these rogues. There are several data of these three alleged brokers such as bank accounts and even names of people to whom the scammed have sent money through Wester Union to the country of Mexico.
It is clear that all the names of the alleged advisers are not real since false names are always invented to live in anonymity but there are real data of the bank account in Mexico and data of those who received money in Mexico through Wester Union and that I am going to leave here in this comment so that those who are in Mexico can report them;
Name of the Beneficiary of the Bank account in Mexico: Info Mexicana de Servicios Mercantiles e Integrales SA de CV (please those who live in Mexico report this company that belongs to this same network of scammers)
Account number: 0114056000
Beneficiary Address: Avenida De las Naciones, Ref. Avenida Insurgentes Sur, Dakota Street, Philadelphia Street
CP. 3813 - Benito Juárez, Benito Juárez, Federal District
NAME OF SCAMMING PEOPLE LIVING IN MEXICO: MIRIAM ELIZABETH TIRADO MIRANDA, OSCAR JULIAN SALAZAR CALDERA, SHARON ARLETI GARCIA SALAZAR, PLEASE REPORT THESE PEOPLE WHO LIVE IN MEXICO AND IF THEY WANT PROOF OF THE MISCELLANEOUS PROOF FROM ESCRIBE FROM ESCRAN MY MAIL TO SEND YOU THE REAL PROOF THAT YOU HAVE.
And well to continue with this comment, I also let you know that these 3 supposed broker, especially ASA-GP and ALFA ASSETS, use payment gateways or means of payments that work as terminals of the following companies that I will name below and that it is already being requested to these companies that do not allow to accept more payments through their payment terminals with credit cards of the people who become victims of scam of these scammers;
PAYPAN PANAMÁ SA www. paypan .com.pa
COINPAYwww. coinpay .cr
PAY2PAYwww. pay2pay .com .ec
BAC Credomatic www. baccredomatic.com
Come & Pay www. comeandpay .com
Be careful, the web pages that I just wrote are one of the means of payments that these scammers use to rob many people by making the victims of scam pay online with their credit cards through their payment terminals.
Obviously, these companies that are means of payments are being asked to no longer let these scammers use their payment terminals through the credit cards of the victims who fall into deceptions and lies of this network of scammers.
If you want to join our group, you can write to me at this FORUM in order to obtain the maximum possible amount of data and ask for help in a group way from the people who created this web page where thanks to this page you can comment and alert of many scams of supposed Brokers to many people.
The web pages of the supposed brokers that are doing global scams because even in the United States they are stealing are the following;
www. asa-gp.com
www. alpha-assets .com
www. cryptonbroker.com
NOTE: PLEASE HELP SPREAD THIS INFORMATION THAT I HAVE JUST MADE KNOWN TO PREVENT THESE SCAMMERS FROM KEEPING STEALING BECAUSE MANY PEOPLE EVEN PAINT THEIR HOUSES OR CARS TO PUT IN AND PUT IN MORE MONEY BECAUSE THAT IS THE STYLE OF THESE SCAMMERS TO MAKE MONEY GOALS MORE MONEY AND WHEN YOU WANT TO WITHDRAW THEY MAKE YOUR OPERATIONS TURN IN NEGATIVE AND THEN ASK YOU TO INCOME MORE MONEY BECAUSE IF YOU DON'T PUT IN MORE MONEY THEY TELL YOU THAT YOU WILL LOSE EVERYTHING.
Hi Dario, thanks for commenting on ASA-GP. This broker is a SCAM. Do not send them money, they want to get as much money as possible with lies, the operations are not real, the money is not put on the market, they only show it and in the end they tell you that you have lost and they keep it.
You can see his review here: ASA-GP
If to withdraw your money they ask you for more to pay taxes, fees, legalizations, etc. Do not do it! It is a clear sign that they want to steal your money and they will not return anything even if you pay.
If you have more information about the company, we ask you to share it with us, especially if it is information that you think can help other people investing with this company.
Do you have names of advisers, numbers, emails from which they have contacted you? Do you remember how you found this broker in the first place?
To get your money back, try our chat or this link: CLAIM YOUR MONEY, WE HELP YOU
Greetings.
I was scammed by cashforexzone: www. cashforexzone .com. I made contact through Facebook. The name of the profile is “Karen George”. They ask you to invest and you send everything in Bitcoin, to get the profits they ask you to pay commissions and taxes. Your account grows a lot in days and therefore the commissions and taxes are so great that they are impossible to pay and thus you can never withdraw your money.
There are two pages of the same broker with different names, here I leave the link:
www. cashforexzone .com and www .cryptoforexminings .com
Hello Anonimo2, we are with several reviews at the moment, but we will put yours as a priority to be able to evaluate this broker.
Greetings.
I got scammed on Bitpool – trader. If I make the claim on Facebook showing your photos and evidence, can I have a setback with the United States law? I'm from mexico.
Hello Carmen, we are reviewing several reviews at the moment, but we will put yours as a priority to be able to rate this broker. If you have the web it will be of great help.
Facebook only puts ads, advertising, what you can do is report this broker to facebook so that they close the account.
Greetings.
My case has been the BROKER https :// towardssource .com/
The typical modus operandi, when you have entered money, impossible to remove it
Hello Miquel, we are with several reviews at the moment, but we will put yours as a priority to be able to evaluate this broker.
Greetings.
Similar experience, but I was approached by an alleged Bert Jones, of the same supposed Chinese nationality living in New York, through the same platform https: // www .actuaryf .com /
Actuary Forex Global Limited
I lost a lot of money that I can't collect
Hi Luis, thanks for commenting on Actuary Forex. This broker is a SCAM. Do not send them money, they want to get as much money as possible with lies, the operations are not real, the money is not put on the market, they only show it and in the end they tell you that you have lost and they keep it.
If to withdraw your money they ask you for more to pay taxes, fees, legalizations, etc. Do not do it! It is a clear sign that they want to steal your money and they will not return anything even if you pay.
If you have more information about the company, we ask you to share it with us, especially if it is information that you think can help other people investing with this company.
Do you have names of advisers, numbers, emails from which they have contacted you? Do you remember how you found this broker in the first place?
To get your money back, try our chat or this link: CLAIM YOUR MONEY, WE HELP YOU
Greetings.
I was scammed by a Chinese man, he calls himself Jack or Wangzexi, he contacted me through the social network, he asked me for WhatsApp,
He made me register on the following website https ://www .actuaryf .com/ and request a username and password to create an account on the MT5 platform with the broker ActuaryForexGlobal-Server. the account and principal were supposed to be invested in gold.
To send money to the account it is done through the customer service page of the actuary website, they give you a Bitcoin address to transfer money and recharge balance in the MT5 account. You are actually sending money to the scammer's BITCOIN address.
They pressure you to invest more money each time, then when you want to withdraw money you have to send them a BTC address and a photo of your ID, but they don't pay you. They ask you for the value of the balance to be kept, or they tell you that the account is blocked. In the end they do not return the money. And they threaten you.
It seems that my money is still in the MT5 account, I still see the balance, I would like to be able to withdraw the money from that MT5 account, if someone can help me, I appreciate it.
The Chinese man has threatened me, saying to be careful, he has my data and my ID photo, and he seems to be a careful criminal.
What should I do, do you advise reporting it to the police?
Hello ANONYMOUS, we are with several reviews at the moment, but we will put yours as a priority to be able to evaluate this broker.
Greetings.
I was scammed by Gravity trade, Mr. Alessandro Suárez contacted me and in order to make a withdrawal he told me that I have to pay taxes
Hello Scammed, say that you control your father's money for the amount of 45.000 USD and that you had thought to invest it but you want to know first the speed of returns or withdrawals, ask for 80% of what you sent and cross your fingers, say that the money You will send it to him as soon as you see that it returns quickly, because it is possible that your father will need it in 2 weeks. Thanks for commenting on Gravity Trade. This broker is a SCAM. Do not send them money, they want to get as much money as possible with lies, the operations are not real, they do not put the money on the market, they only show it and in the end they tell you that you have lost and they keep it.
If to withdraw your money they ask you for more to pay taxes, fees, legalizations, etc. Do not do it! It is a clear sign that they want to steal your money and they will not return anything even if you pay.
If you have more information about the company, we ask you to share it with us, especially if it is information that you think can help other people by investing with this company, such as the address from where its scam sellers call.
Do you have names of advisers, numbers, emails from which they have contacted you? Do you remember how you found this broker in the first place?
To get your money back, try our chat or this link: CLAIM YOUR MONEY, WE HELP YOU
Greetings.
I am writing to you through the following means to inform you that
I have been scammed by a fake page, and I make the scam notice on behalf of a cyber fraud page posing as investors
They called me from a phone number + 56 2 25835576 to suggest that I make contributions to an asset of company shares and that they made investments to supply the world market.
To which I thought it was true I deposit the money, that is a page in which they ask people to invest in stocks of world companies
One of the examples is the dollar as an asset to invest
The person who does this uses this email to contact people apart from making calls asking for sums of money to scam others by posing as an investor: Daniel Enrrique
[email protected]
This is the page www .investmarkets .com/international/es/
They are calling people and making them believe they have partners within the stock of companies for market investments so they can scam.
Telephone numbers: +56 2 3210 1154, +56 2 2583 5576, +56 2 3210 8590
They give these numbers by emails to make believe
that they are real companies there on the page the assets appear so that people invest in the operation as if they were real investments
phones:
South Africa +27 10 753 1177
Mexico +52 55 416 4761
Singapore +65 3158 9403
Email: [email protected]
Website: https://www. investmarkets.com/international/
Please I ask for your help and I spread the page so that there are no more victims of said fraud.
A thousand apologies for the way I make this statement but because of this scam I ran out of money that was for my daughters.
Please help me.
I wait an answer.
Thank you very much
Hi Jefferson, thanks for commenting on InvestMarkets. This broker is a SCAM. Do not send them money, they want to get as much money as possible with lies, the operations are not real, they do not put the money on the market, they only show it and in the end they tell you that you have lost and they keep it.
If to withdraw your money they ask you for more to pay taxes, fees, legalizations, etc. Do not do it! It is a clear sign that they want to steal your money and they will not return anything even if you pay.
If you have more information about the company, we ask you to share it with us, especially if it is information that you think can help other people investing with this company.
Do you have names of advisers, numbers, emails from which they have contacted you? Do you remember how you found this broker in the first place?
To get your money back, try our chat or this link: CLAIM YOUR MONEY, WE HELP YOU
Greetings.