En Recommended-brokers.com We receive hundreds of messages every day from clients of brokers and similar investment companies, in which the clients are very unhappy with their situation with the broker. But did you know that you can make a complaint against your broker for free in the vast majority of countries? In this section we will explain how you can do it..

It may seem confusing or even complicated, but filing a complaint, complaint or claim against this type of company is really simple. It is even simpler if they are companies that do not have regulation or authorization to provide financial services. Next we will indicate how to report a broker in a simple way.

So how do I report my broker?

The first thing you should take into account is the country where you reside. In general terms each country has a financial regulatory body charged with protecting its citizens. What you should do is contact the one that belongs to your country and file a complaint or lawsuit against the broker or financial institution. Further on we indicate which institution you should contact depending on the country where you live.

The process usually consists of gather as much evidence as possible, especially evidence that proves that you have been scammed or defrauded by this company. In many cases, what you need to prove is that you have done business with a company that is not authorized to offer financial services (called unregulated brokers or financial bars).

how to report broker

We indicate where you should go depending on the country where you live or the location of the broker:

  • How to report in Anguilla:

Anguilla's regulatory body is Anguilla Financial Services Commission (or FSC).

From here you can report https://www.fsc.org.ai and from here contact the FSC: [email protected]

  • How to report in Antigua and Barbuda:

The regulatory entity of Antigua and Barbuda is Financial Services Regulatory Commission (or FSRC).

From here you can report www.fsrc.gov.ag and from here contact the FSRC [email protected]

  • How to report in Argentina:

The Argentine regulatory entity is National Securities Commission (or CNV).

From here you can report https://www.cnv.gov.ar/SitioWeb/Denuncias and from here contact the CNV https://www.cnv.gov.ar/sitioWeb/Home/Contacto

  • How to report in Bulgaria:

The Bulgarian regulatory entity is The Financial Supervision Commission (or FSC).

From here you can report https://www.fsc.bg/en/for-the-consumers/complaints/ and from here contact the FSC https://www.fsc.bg/en/contacts/

  • How to report in Chile:

The Chilean regulatory entity is Commission for the Financial Market (or CMF).

From here you can report https://www.cmfchile.cl/denunciar and from here contact the CNV http://www.cmfchile.cl/portal/principal/605/w3-article-1281.html

  • How to report in Colombia:

The Colombian regulatory entity is Financial Superintendence (or SFC).

From here you can report https://www.superfinanciera.gov.co/inicio/consumidor-financiero/ and from here contact the SFC https://www.superfinanciera.gov.co/inicio/servicios-al-ciudadano-20712

  • How to report in Dominica:

Dominica's regulatory entity is Financial Services Unit (or FSU).

From here you can report http://fsu.gov.dm/contact-us and from here contact the FSU http://fsu.gov.dm/contact-us

  • How to report in Ecuador:

The Ecuadorian regulatory entity is Superintendency of Companies, Securities and Insurance (or SUPERCIAS).

From here you can report https://portal.supercias.gob.ec/wps/portal/Inicio/Contactenos/SugerenciasDenuncias#gsc.tab=0 and from here contact the SUPERCIAS https://portal.supercias.gob.ec/wps/portal/Inicio/Contactenos#gsc.tab=0

  • How to report in Spain:

The Spanish regulatory entity is the National Securities Market Commission (or CNMV).

From here you can report https://www.cnmv.es/portal/Inversor/Como-Reclamar.aspx and from here contact the CNMV https://www.cnmv.es/portal/utilidades/Contacto.aspx

  • How to report in the United States:

The United States regulatory entity is Securities and Exchange Commission (or SEC).

From here you can report https://www.sec.gov/investor/espanol/reclamacion.shtml and from here contact the SEC https://www.sec.gov/contact-information/sec-directory

  • How to report in Estonia:

The Estonian regulatory entity is Finantsinspektsioon (or Estonian Financial Supervision and Resolution Authority).

From here you can report https://www.fi.ee/en/consumer/when-should-i-contact-finantsinspektsioon/making-complaint and from here contact the Finantsinspektsioon https://www.fi.ee/en/financial-supervision/contacts

  • How to report in England – United Kingdom:

The UK regulatory body is Financial Conduct Authority (or FCA).

From here you can report https://www.fca.org.uk/consumers/how-complain and from here contact FCA https://www.fca.org.uk/contact

  • How to report in Cayman Islands:

The Cayman Islands regulatory entity is Cayman Islands Monetary Authority (or CIMA).

From here you can report https://www.cima.ky/complaints-procedure and from here contact the CIMA https://www.cima.ky/contact-us?division=123

  • How to report in Marshall Islands:

The regulatory entity of the Marshall Islands is: We have not been able to find clear information about the financial regulator of the Marshall Islands. We appreciate information.

  • How to report in British Virgin Islands:

The regulatory entity of the Islands is British Virgin Islands Financial Services Commission (BVIFSC or FSC).

From here you can contact the BVIFSC https://www.bvifsc.vg/contact

  • How to report in Mauritius:

The regulatory entity of Mauritius is Financial Services Commission (or FSC).

From here you can report https://www.fscmauritius.org/en/consumer-protection/complaints-handling and from here contact the FSC https://www.fscmauritius.org/en/others/contact-us

  • How to report in Mexico:

The Mexican regulatory entity is the National Banking and Securities Commission (or CNBV).

From here you can report https://www.cnbv.gob.mx/Paginas/Quejas-y-Denuncias-de-ENS.aspx and from here contact the CNBV https://www.cnbv.gob.mx/SECTORES-SUPERVISADOS/PARTICIPANTES_EN_REDES_DE_MEDIOS_DE_DISPOSICI%C3%93N/Paginas/Contacto.aspx

  • How to report in Nevis (Nevis Island):

The Nevis regulatory body is Nevis Financial Services Regulatory Commission.

From here you can contact the Nevis regulator https://www.nevisfsrc.com/contact/

  • How to report in Panama:

The Panamanian regulatory entity is the Superintendence of the Securities Market (or SMV).

From here it is explained how to make a complaint http://www.supervalores.gob.pa/component/content/article/4-educacion-al-inversionista/varios-educacion-al-inversionista/135-icomo-hacer-una-denuncia  and from here contact the SMV https://www.supervalores.gob.pa/informacion-general/icomo-contactarnos

  • How to report in Peru:

The Peruvian regulatory entity is Superintendence of the Securities Market (or SMV).

From here you can report https://www.smv.gob.pe/Frm_VerArticulo?data=C0B720D83CC0F6471F7D0546D697C5CD2748A1028CA85FFCA3F8DFE5A7EE27DFD2581DFB21 and from here contact the SMV https://www.smv.gob.pe/Frm_Contactenos?data=C5C9D3BA83FF2D3C36D857787308B49DE82F7BBF62

  • How to report in Saint Kitts and Nevis:

The regulatory entity of Saint Kitts and Nevis is called: we are still looking for information on this regulator. We appreciate information.

  • How to report in Saint Vincent and the Grenadines:

The regulatory entity of Saint Vincent and the Grenadines is Financial Services Authority (or SVGFSA or FSA).

From here you can contact the FSA http://svgfsa.com/contact/

  • How to report in Seychelles:

Seychelles' regulatory entity is Financial Services Authority (or FSA or FSAS).

From here you can report https://www.fsaseychelles.sc/complaints-handling/ and from here contact the FSA https://www.fsaseychelles.sc/contact/

  • How to report in Uruguay:

The Uruguayan regulatory entity is the Uruguayan Central Bank.

From here you can report https://usuariofinanciero.bcu.gub.uy/Consultas%20y%20Denuncias/Paginas/Default.aspx y https://www.gub.uy/tramites/denuncias-usuarios-sistema-financiero and from here contact the Uruguayan Central Bank https://www.bcu.gub.uy/Paginas/Contacto.aspx

  • How to report in Vanuatu:

Vanuatu's regulatory body is Vanuatu Financial Services Commission (or VFSC).

From here you can report https://www.vfsc.vu/wp-content/uploads/2015/12/VFSC-Guidance-Notes-Addressing-Complaints-Against-a-Financial-Dealers-Licensee.pdf and from here contact the VFSC https://www.vfsc.vu/fees-help-support/contact-us/

What else can I do? How can I get my money back? 

In the next section on capital recovery, we explain a method, which we believe is the most successful to recover money. We invite you to read this page about how to recover and claim your money.

Do you have any other doubts or questions? Any concerns? You can always leave us a comment in this same section.

About the author: Pedro Martinez Gonzalez

I'll tell you a little about myself! I am a financial analyst and economist with a master's degree in finance.

About my studies: I studied at the University of Salamanca for a Degree in Economics and then did a Master's in Finance in Madrid.

Do you want more information? You can read more about me here in my biography.

71 comments on «How to report a broker? Simply explained»

  1. Valentin R. Reply

    THANK YOU!! I had my doubts at first, of course, when they scam you, you are a little misplaced or distrustful, but mychargeback are very professional, they give you a good service

    • Recommended-brokers.com Reply

      Hello Valentín, FANTASTIC!!!, what joy you give us, one more who has achieved it, from now on if you decide to invest, investigate the brokers before passing the card, on our website you will find them all, read the review and the comments you find.

      If you have been affected by the same scam, you already know the way to recovery, contact CHAT or click here:
      https://brokersrecomendados.com/reclama-tu-dinero-te-ayudamos/

      If you are looking for our recommendations click HERE

      Greetings and good luck.

  2. Sheila Pares Garcia Reply

    Hello, reporting to the CNMV is great, but it turns out that if the broker is not regulated you cannot make a claim/complaint...that is, you stay the same as you were...there is no protection for people scammed by unregulated brokers (which unfortunately are the majority of cases).
    Thanks in advance.

      • Luis

        Hello, here they did not accept to help me because it was little money that they stole from me, it is not the amount that matters but that they do not continue doing it, in my case the iqpotion platform does not give me the withdrawals that I made, yes, it is little money, but I withdrew them because I saw things that did not close me. they say that the money was sent to me but it is not in my bank account, they ask me for copies of my account statements, I have already sent them but they do not trust me, in my bank they tell me that I should not send them for any reason my state. They kept my money and I can prove it, they can't prove that they gave me the money, so it's a very easy case to win, but I can't count on you here, so bye.
        pd iq option does not pay!

      • Recommended-brokers.com

        Hello Luis, depending on the amount, you can also claim your bank or your card so that they try to reverse those movements. Thank you for your comment about IQ Option. This broker is considered a SCAM. We suggest NOT sending money, they lie to steal from you, the operations are fictitious, the money is never crossed with the market, they simulate it and in the end they mark you and say that you lost everything and they keep it.

        If when you request a withdrawal, they ask you for more money to pay commissions, taxes, fees, legalizations, etc. Never do it! It is a clear warning that you are a client of a fraud broker and even if you pay, they will never return your money.

        All the information you provide about the company will help those affected by this broker, explain in detail how everything happened, what advertising you saw, the name of your advisor, numbers, emails from which you have been contacted, etc.

        To recover your money talk to our CHAT or click on this link: CLAIM YOUR MONEY

        Greetings.

      • Recommended-brokers.com

        Hello Alexis, tell us about your experience, which broker do you want to report, what is it called, do you have the website?

        Greetings.

  3. Mario Reply

    The company ttradingday .com, has advisers called Lázaro and Héctor, they offer high profitability (40%) with their forex advice, they invest in their platform, they earn the first days and after they encourage them, they ask for more deposits ($5.000) and once wants to withdraw the capital, they advise new operations and in a few minutes the entire account goes bankrupt, loses the money and they are not responsible, they say that the market is very risky, even though they offer guarantees against losses for their advice, they write to them by mail and they do not They respond to solve or respond for the lost money.

    • Recommended-brokers.com Reply

      Hello Mario, we are reviewing several reviews at the moment, but we will put yours as a priority to be able to rate this broker. ttradingday, is it called that?

      Greetings.

    • Sheila Reply

      Exactly the same thing happened to me. ORIONNXT and I feel stupid and powerless because I smelled it and tried to get my money but there was no way.

      • Silvia Garcia

        Hello,!!! My question is that I am in a Broker called Horizon HX Pro, I enter with an initial investment in dollars, with the management they are asking me to invest more and they indicate an additional investment for 2 Thousand Usd and they indicate that it is to invest in the purchase of Amazon and Apple shares, what is it like to invest such an amount, if I only have a few weeks

  4. Andrew Velasco Reply

    Kind regards, we have a problem with https://www.theunitedtrading.com/, with this broker it is a problem to withdraw the money, it was invested and profits were generated, we notified them that we wanted to withdraw completely and they have not responded with the disbursement of the money, They mention that it is in the process of payment, that we have to wait, the advisor now does not answer or provide an answer about the case, we have been claiming the money for 2 months. DO NOT MAKE accounts or deposits to https ://www.theunitedtrading .com/ then you will not be able to recover the money, they do not respond!

    • Recommended-brokers.com Reply

      Hi Andres, it's true, they are a fraud, THEY DON'T HAVE ANY REGULATION. Thank you for commenting on United Trading. This broker is a SCAM. The CNMV (Financial Regulator of Spain) has already warned about them, for fraud and not being regulated (see CNMV link). Do not send them money, they want to get as much money as possible with lies, the operations are not real, the money is not put on the market, they only show it and in the end they tell you that you have lost and they keep it.

      If to withdraw your money they ask you for more to pay taxes, fees, legalizations, etc. Do not do it! It is a clear sign that they want to steal your money and they will not return anything even if you pay.

      If you have more information about the company, we ask you to share it with us, especially if it is information that you think can help other people investing with this company.

      Do you have names of advisers, numbers, emails from which they have contacted you? Do you remember how you found this broker in the first place?

      To get your money back, try our chat or this link: CLAIM YOUR MONEY, WE HELP YOU

      Greetings.

  5. Franco Accardo Reply

    Hello, I would like to know if you have any reference to zebra-coin.com, which supposedly Zebra Coin is a trademark of the Singaporean company Bit Matrix Pte Ltd. The registration number is
    201727630E, a member company of the Association of Blockchain and Encrypted Digital Currency Industries of Singapore (ACCESS).

    • Recommended-brokers.com Reply

      Hello Franco, we are reviewing several reviews at the moment, but we will put yours as a priority to be able to rate this broker.

      Greetings.

      • Marcela

        Goodnight

        IPC until a couple of weeks ago had regulations from Canada, the United States and Australia, today it only has the latest, almost two months ago we have not had access to our accounts and our USDT without any authorization changed it to IUSD, and nobody responds, what can we do? How do we claim the ASIC?

      • Recommended-brokers.com

        Hello Marcela, you should look at the VALORACON OF IPC TRADE in this link: IPCTrade Valuation.

        I think they are real fakers, nothing is real and everyone is lying.

        Greetings.

  6. Jose Dicarlo Ochoa Hernandez Reply

    Hello, good afternoon. I have been scammed by the best investor fx broker. People from the METAQUOTES company contacted me. Has anyone else been scammed by this company?
    and now I am asking for help on this page that helps you recover your capital https ://www.recuperesucapital .com/?gclid=Cj0KCQjw3IqSBhCoARIsAMBkTb1FSfw-mc-t_MuKQcgTLsAt_sy4CM6Py5NbpPI1m7BPGH_oU6vzLWsaAl8WEALw_wcB

    Do you know if they are reliable? Thank you !!!

    • Recommended-brokers.com Reply

      Hi Jose, they are NOT reliable, we already have a review about them, they use the same website but different names to confuse: Allure y avastsecurity And they are scammers, did you contact them or did they contact you? It is very likely that they are linked to the broker that scammed you. If you can give us more details it will be of great help.

      Greetings.

    • Bcave Reply

      Hello, I have been a victim of fraud by FxMundo, I don't know if you can help me.

    • Recommended-brokers.com Reply

      Hi Monica, thanks for commenting on FX BRAVO. This broker is a SCAM. Do not send them money, they want to get as much money as possible with lies, the operations are not real, they do not put the money in the market, they just make it look and in the end they tell you that you have lost and they keep it.

      If to withdraw your money they ask you for more to pay taxes, fees, legalizations, etc. Do not do it! It is a clear sign that they want to steal your money and they will not return anything even if you pay.

      If you have more information about the company, we ask you to share it with us, especially if it is information that you think can help other people investing with this company.

      Do you have names of advisers, numbers, emails from which they have contacted you? Do you remember how you found this broker in the first place?

      To get your money back, try our chat or this link: CLAIM YOUR MONEY, WE HELP YOU

      Greetings.

      • Marlene Arias Ramos

        Good afternoon, I invested €250.00 in Superether.io. And it turns out that I call, send messages and they don't answer me and they don't return my money either. And I already have 10 days and I don't know if I won or was scammed. Someone else has invested in this company.

      • Recommended-brokers.com

        Hello Marlenis, we are reviewing several reviews at the moment, but we will put yours as a priority to be able to rate this broker. If you have the web it will be of great help.

        Greetings.

  7. Alexandra Reply

    Hey.
    I have problems with Iq Option.
    2 accounts here in Panama, the first always gave us inconveniences, to the point that their payments took a long time, I had to move in the middle of the pandemic and have had many economic problems to date.
    An email was sent where they promised to make payments of X amount monthly, something that has not happened.
    We created another account the same year and if it worked perfectly, all the withdrawals were zero problems (very low amounts) instantly, but in December a withdrawal was made (high) I received an email days later
    That all is well x,y,z that by that date they transferred to the point we are already in March and the money never arrives, I kept in touch with them by mail that I always receive announcements from them, finally to their support seeing that no they solve and for my bad luck nobody solves anything in that support.
    [email protected] It is the mail that always arrives to my mail.
    But the emails that have come to me after the retreat with whom I spoke is:
    [email protected](more than 40 conversations).
    I feel very angry, frustrated, with many economic problems and mentally exhausted Now! and I need someone to help me because I can not lose all that money which I invested time, studies and money.

    • Recommended-brokers.com Reply

      Hi Alexandra, thank you for sharing your experience with IQ OPTION. The IQ OPTION broker is a SCAM, if you have more information about the company, we ask you to share it with us, especially if it is information that you think can help other people investing with this company.

      You can read a review about them here: IQ Option

      Do you have names of advisers, numbers, emails from which they have contacted you? Do you remember how you found this broker in the first place?

      To get your money back, try our chat or this link:  CLAIM YOUR MONEY, WE HELP YOU

      Greetings.

      • Edison Ellis

        I was the victim of a scam through www .tradingvill .com, the person who contacts you is called has an instagram account appears as diaz_frx10 will tell you that her name is Mariana Díaz (real name Silvia Ponce) lives in Brazil but is of Peruvian nationality, contact these numbers +44 7451 278925 and +1 (951) 585-3601. It will tell you that you can invest from 500 dollars with a minimum profit of 40%, you will see in the happy account that your money is generating profits but when you want to withdraw it, it asks for more money supposedly to level up and unlock the account but it will never give you anything. Be very careful as he has scammed many people.

      • Recommended-brokers.com

        Hello Edinson, we are writing several reviews at the moment, we will put yours as the main one to assess this broker. If you have the web it will be of great help.

        Greetings.

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