En Recommended-brokers.com We receive hundreds of messages every day from clients of brokers and similar investment companies, in which the clients are very unhappy with their situation with the broker. But did you know that you can make a complaint against your broker for free in the vast majority of countries? In this section we will explain how you can do it..
It may seem confusing or even complicated, but filing a complaint, complaint or claim against this type of company is really simple. It is even simpler if they are companies that do not have regulation or authorization to provide financial services. Next we will indicate how to report a broker in a simple way.
So how do I report my broker?
The first thing you should take into account is the country where you reside. In general terms each country has a financial regulatory body charged with protecting its citizens. What you should do is contact the one that belongs to your country and file a complaint or lawsuit against the broker or financial institution. Further on we indicate which institution you should contact depending on the country where you live.
The process usually consists of gather as much evidence as possible, especially evidence that proves that you have been scammed or defrauded by this company. In many cases, what you need to prove is that you have done business with a company that is not authorized to offer financial services (called unregulated brokers or financial bars).
We indicate where you should go depending on the country where you live or the location of the broker:
- How to report in Anguilla:
Anguilla's regulatory body is Anguilla Financial Services Commission (or FSC).
- How to report in Antigua and Barbuda:
The regulatory entity of Antigua and Barbuda is Financial Services Regulatory Commission (or FSRC).
- How to report in Argentina:
The Argentine regulatory entity is National Securities Commission (or CNV).
- How to report in Bulgaria:
The Bulgarian regulatory entity is The Financial Supervision Commission (or FSC).
From here you can report https://www.fsc.bg/en/for-the-consumers/complaints/ and from here contact the FSC https://www.fsc.bg/en/contacts/
- How to report in Chile:
The Chilean regulatory entity is Commission for the Financial Market (or CMF).
From here you can report https://www.cmfchile.cl/denunciar and from here contact the CNV http://www.cmfchile.cl/portal/principal/605/w3-article-1281.html
- How to report in Colombia:
The Colombian regulatory entity is Financial Superintendence (or SFC).
From here you can report https://www.superfinanciera.gov.co/inicio/consumidor-financiero/ and from here contact the SFC https://www.superfinanciera.gov.co/inicio/servicios-al-ciudadano-20712
- How to report in Dominica:
Dominica's regulatory entity is Financial Services Unit (or FSU).
- How to report in Ecuador:
The Ecuadorian regulatory entity is Superintendency of Companies, Securities and Insurance (or SUPERCIAS).
From here you can report https://portal.supercias.gob.ec/wps/portal/Inicio/Contactenos/SugerenciasDenuncias#gsc.tab=0 and from here contact the SUPERCIAS https://portal.supercias.gob.ec/wps/portal/Inicio/Contactenos#gsc.tab=0
- How to report in Spain:
The Spanish regulatory entity is the National Securities Market Commission (or CNMV).
From here you can report https://www.cnmv.es/portal/Inversor/Como-Reclamar.aspx and from here contact the CNMV https://www.cnmv.es/portal/utilidades/Contacto.aspx
- How to report in the United States:
The United States regulatory entity is Securities and Exchange Commission (or SEC).
From here you can report https://www.sec.gov/investor/espanol/reclamacion.shtml and from here contact the SEC https://www.sec.gov/contact-information/sec-directory
- How to report in Estonia:
The Estonian regulatory entity is Finantsinspektsioon (or Estonian Financial Supervision and Resolution Authority).
From here you can report https://www.fi.ee/en/consumer/when-should-i-contact-finantsinspektsioon/making-complaint and from here contact the Finantsinspektsioon https://www.fi.ee/en/financial-supervision/contacts
- How to report in England – United Kingdom:
The UK regulatory body is Financial Conduct Authority (or FCA).
- How to report in Cayman Islands:
The Cayman Islands regulatory entity is Cayman Islands Monetary Authority (or CIMA).
- How to report in Marshall Islands:
The regulatory entity of the Marshall Islands is: We have not been able to find clear information about the financial regulator of the Marshall Islands. We appreciate information.
- How to report in British Virgin Islands:
The regulatory entity of the Islands is British Virgin Islands Financial Services Commission (BVIFSC or FSC).
From here you can contact the BVIFSC https://www.bvifsc.vg/contact
- How to report in Mauritius:
The regulatory entity of Mauritius is Financial Services Commission (or FSC).
From here you can report https://www.fscmauritius.org/en/consumer-protection/complaints-handling and from here contact the FSC https://www.fscmauritius.org/en/others/contact-us
- How to report in Mexico:
The Mexican regulatory entity is the National Banking and Securities Commission (or CNBV).
From here you can report https://www.cnbv.gob.mx/Paginas/Quejas-y-Denuncias-de-ENS.aspx and from here contact the CNBV https://www.cnbv.gob.mx/SECTORES-SUPERVISADOS/PARTICIPANTES_EN_REDES_DE_MEDIOS_DE_DISPOSICI%C3%93N/Paginas/Contacto.aspx
- How to report in Nevis (Nevis Island):
The Nevis regulatory body is Nevis Financial Services Regulatory Commission.
From here you can contact the Nevis regulator https://www.nevisfsrc.com/contact/
- How to report in Panama:
The Panamanian regulatory entity is the Superintendence of the Securities Market (or SMV).
From here it is explained how to make a complaint http://www.supervalores.gob.pa/component/content/article/4-educacion-al-inversionista/varios-educacion-al-inversionista/135-icomo-hacer-una-denuncia and from here contact the SMV https://www.supervalores.gob.pa/informacion-general/icomo-contactarnos
- How to report in Peru:
The Peruvian regulatory entity is Superintendence of the Securities Market (or SMV).
From here you can report https://www.smv.gob.pe/Frm_VerArticulo?data=C0B720D83CC0F6471F7D0546D697C5CD2748A1028CA85FFCA3F8DFE5A7EE27DFD2581DFB21 and from here contact the SMV https://www.smv.gob.pe/Frm_Contactenos?data=C5C9D3BA83FF2D3C36D857787308B49DE82F7BBF62
- How to report in Saint Kitts and Nevis:
The regulatory entity of Saint Kitts and Nevis is called: we are still looking for information on this regulator. We appreciate information.
- How to report in Saint Vincent and the Grenadines:
The regulatory entity of Saint Vincent and the Grenadines is Financial Services Authority (or SVGFSA or FSA).
From here you can contact the FSA http://svgfsa.com/contact/
- How to report in Seychelles:
Seychelles' regulatory entity is Financial Services Authority (or FSA or FSAS).
- How to report in Uruguay:
The Uruguayan regulatory entity is the Uruguayan Central Bank.
From here you can report https://usuariofinanciero.bcu.gub.uy/Consultas%20y%20Denuncias/Paginas/Default.aspx y https://www.gub.uy/tramites/denuncias-usuarios-sistema-financiero and from here contact the Uruguayan Central Bank https://www.bcu.gub.uy/Paginas/Contacto.aspx
- How to report in Vanuatu:
Vanuatu's regulatory body is Vanuatu Financial Services Commission (or VFSC).
From here you can report https://www.vfsc.vu/wp-content/uploads/2015/12/VFSC-Guidance-Notes-Addressing-Complaints-Against-a-Financial-Dealers-Licensee.pdf and from here contact the VFSC https://www.vfsc.vu/fees-help-support/contact-us/
What else can I do? How can I get my money back?
In the next section on capital recovery, we explain a method, which we believe is the most successful to recover money. We invite you to read this page about how to recover and claim your money.
Do you have any other doubts or questions? Any concerns? You can always leave us a comment in this same section.