✔️ Information reviewed and updated in May 2024 by Pedro Martínez González
En Recommended-brokers.com We receive hundreds of messages every day from clients of brokers and similar investment companies, in which the clients are very unhappy with their situation with the broker. But did you know that you can make a complaint against your broker for free in the vast majority of countries? In this section we will explain how you can do it..
It may seem confusing or even complicated, but filing a complaint, complaint or claim against this type of company is really simple. It is even simpler if they are companies that do not have regulation or authorization to provide financial services. Next we will indicate how to report a broker in a simple way.
So how do I report my broker?
The first thing you should take into account is the country where you reside. In general terms each country has a financial regulatory body charged with protecting its citizens. What you should do is contact the one that belongs to your country and file a complaint or lawsuit against the broker or financial institution. Further on we indicate which institution you should contact depending on the country where you live.
The process usually consists of gather as much evidence as possible, especially evidence that proves that you have been scammed or defrauded by this company. In many cases, what you need to prove is that you have done business with a company that is not authorized to offer financial services (called unregulated brokers or financial bars).
We indicate where you should go depending on the country where you live or the location of the broker:
- How to report in Anguilla:
Anguilla's regulatory body is Anguilla Financial Services Commission (or FSC).
From here you can report https://www.fsc.org.ai and from here contact the FSC: [email protected]
- How to report in Antigua and Barbuda:
The regulatory entity of Antigua and Barbuda is Financial Services Regulatory Commission (or FSRC).
From here you can report www.fsrc.gov.ag and from here contact the FSRC [email protected]
- How to report in Argentina:
The Argentine regulatory entity is National Securities Commission (or CNV).
From here you can report https://www.cnv.gov.ar/SitioWeb/Denuncias and from here contact the CNV https://www.cnv.gov.ar/sitioWeb/Home/Contacto
- How to report in Bulgaria:
The Bulgarian regulatory entity is The Financial Supervision Commission (or FSC).
From here you can report https://www.fsc.bg/en/for-the-consumers/complaints/ and from here contact the FSC https://www.fsc.bg/en/contacts/
- How to report in Chile:
The Chilean regulatory entity is Commission for the Financial Market (or CMF).
From here you can report https://www.cmfchile.cl/denunciar and from here contact the CNV http://www.cmfchile.cl/portal/principal/605/w3-article-1281.html
- How to report in Colombia:
The Colombian regulatory entity is Financial Superintendence (or SFC).
From here you can report https://www.superfinanciera.gov.co/inicio/consumidor-financiero/ and from here contact the SFC https://www.superfinanciera.gov.co/inicio/servicios-al-ciudadano-20712
- How to report in Dominica:
Dominica's regulatory entity is Financial Services Unit (or FSU).
From here you can report http://fsu.gov.dm/contact-us and from here contact the FSU http://fsu.gov.dm/contact-us
- How to report in Ecuador:
The Ecuadorian regulatory entity is Superintendency of Companies, Securities and Insurance (or SUPERCIAS).
From here you can report https://portal.supercias.gob.ec/wps/portal/Inicio/Contactenos/SugerenciasDenuncias#gsc.tab=0 and from here contact the SUPERCIAS https://portal.supercias.gob.ec/wps/portal/Inicio/Contactenos#gsc.tab=0
- How to report in Spain:
The Spanish regulatory entity is the National Securities Market Commission (or CNMV).
From here you can report https://www.cnmv.es/portal/Inversor/Como-Reclamar.aspx and from here contact the CNMV https://www.cnmv.es/portal/utilidades/Contacto.aspx
- How to report in the United States:
The United States regulatory entity is Securities and Exchange Commission (or SEC).
From here you can report https://www.sec.gov/investor/espanol/reclamacion.shtml and from here contact the SEC https://www.sec.gov/contact-information/sec-directory
- How to report in Estonia:
The Estonian regulatory entity is Finantsinspektsioon (or Estonian Financial Supervision and Resolution Authority).
From here you can report https://www.fi.ee/en/consumer/when-should-i-contact-finantsinspektsioon/making-complaint and from here contact the Finantsinspektsioon https://www.fi.ee/en/financial-supervision/contacts
- How to report in England – United Kingdom:
The UK regulatory body is Financial Conduct Authority (or FCA).
From here you can report https://www.fca.org.uk/consumers/how-complain and from here contact FCA https://www.fca.org.uk/contact
- How to report in Cayman Islands:
The Cayman Islands regulatory entity is Cayman Islands Monetary Authority (or CIMA).
From here you can report https://www.cima.ky/complaints-procedure and from here contact the CIMA https://www.cima.ky/contact-us?division=123
- How to report in Marshall Islands:
The regulatory entity of the Marshall Islands is: We have not been able to find clear information about the financial regulator of the Marshall Islands. We appreciate information.
- How to report in British Virgin Islands:
The regulatory entity of the Islands is British Virgin Islands Financial Services Commission (BVIFSC or FSC).
From here you can contact the BVIFSC https://www.bvifsc.vg/contact
- How to report in Mauritius:
The regulatory entity of Mauritius is Financial Services Commission (or FSC).
From here you can report https://www.fscmauritius.org/en/consumer-protection/complaints-handling and from here contact the FSC https://www.fscmauritius.org/en/others/contact-us
- How to report in Mexico:
The Mexican regulatory entity is the National Banking and Securities Commission (or CNBV).
From here you can report https://www.cnbv.gob.mx/Paginas/Quejas-y-Denuncias-de-ENS.aspx and from here contact the CNBV https://www.cnbv.gob.mx/SECTORES-SUPERVISADOS/PARTICIPANTES_EN_REDES_DE_MEDIOS_DE_DISPOSICI%C3%93N/Paginas/Contacto.aspx
- How to report in Nevis (Nevis Island):
The Nevis regulatory body is Nevis Financial Services Regulatory Commission.
From here you can contact the Nevis regulator https://www.nevisfsrc.com/contact/
- How to report in Panama:
The Panamanian regulatory entity is the Superintendence of the Securities Market (or SMV).
From here it is explained how to make a complaint http://www.supervalores.gob.pa/component/content/article/4-educacion-al-inversionista/varios-educacion-al-inversionista/135-icomo-hacer-una-denuncia and from here contact the SMV https://www.supervalores.gob.pa/informacion-general/icomo-contactarnos
- How to report in Peru:
The Peruvian regulatory entity is Superintendence of the Securities Market (or SMV).
From here you can report https://www.smv.gob.pe/Frm_VerArticulo?data=C0B720D83CC0F6471F7D0546D697C5CD2748A1028CA85FFCA3F8DFE5A7EE27DFD2581DFB21 and from here contact the SMV https://www.smv.gob.pe/Frm_Contactenos?data=C5C9D3BA83FF2D3C36D857787308B49DE82F7BBF62
- How to report in Saint Kitts and Nevis:
The regulatory entity of Saint Kitts and Nevis is called: we are still looking for information on this regulator. We appreciate information.
- How to report in Saint Vincent and the Grenadines:
The regulatory entity of Saint Vincent and the Grenadines is Financial Services Authority (or SVGFSA or FSA).
From here you can contact the FSA http://svgfsa.com/contact/
- How to report in Seychelles:
Seychelles' regulatory entity is Financial Services Authority (or FSA or FSAS).
From here you can report https://www.fsaseychelles.sc/complaints-handling/ and from here contact the FSA https://www.fsaseychelles.sc/contact/
- How to report in Uruguay:
The Uruguayan regulatory entity is the Uruguayan Central Bank.
From here you can report https://usuariofinanciero.bcu.gub.uy/Consultas%20y%20Denuncias/Paginas/Default.aspx y https://www.gub.uy/tramites/denuncias-usuarios-sistema-financiero and from here contact the Uruguayan Central Bank https://www.bcu.gub.uy/Paginas/Contacto.aspx
- How to report in Vanuatu:
Vanuatu's regulatory body is Vanuatu Financial Services Commission (or VFSC).
From here you can report https://www.vfsc.vu/wp-content/uploads/2015/12/VFSC-Guidance-Notes-Addressing-Complaints-Against-a-Financial-Dealers-Licensee.pdf and from here contact the VFSC https://www.vfsc.vu/fees-help-support/contact-us/
What else can I do? How can I get my money back?
In the next section on capital recovery, we explain a method, which we believe is the most successful to recover money. We invite you to read this page about how to recover and claim your money.
Do you have any other doubts or questions? Any concerns? You can always leave us a comment in this same section.
Help: I have been deceived and scammed by Acer Finance brokers. Now they have threatened me for some photos and ask me for 1000 dollars not to expose them.
They have asked me to make movements for 70 thousand pesos, to buy insurance for the movement of 65 thousand pesos and thus to make regulations according to them. Bad movements that stuck 55 thousand pesos and the BNB that was also a lot of money now they ask me for 40 thousand pesos to transfer my money from an application called Wallet to Binance. But this is a scam because according to the broker he lent me $1000 to recover the management of BNB and the broker lent me according to him that money he is now threatening me for the mishandling of some photos they took from my WhatsApp. Their names are Ana Sofía Díaz and Cristopher Sánchez telephone number + 447884876967 and +4474425499164
Hello Maggy, they are scammers and they want to get your money, I don't know what photos they may have but they are not dedicated to this type of scam, they use the photos to make you scared and pay. Thanks for writing about Acer Finance. This broker is considered a SCAM. The CNMV (Spanish Financial Regulator) has put a notice on them, for lack of regulation and for deceiving their clients (See CNMV link).
We suggest NOT sending money, they lie to steal from you, the operations are fictitious, the money is never crossed with the market, they simulate it and in the end they mark you and say that you have lost everything and they keep it that way.
If when you request a withdrawal, they ask you for more to pay commissions, taxes, fees, legalizations, etc. Never do it! It is a clear warning that you are a client of a fraud broker and even if you pay, they will never return your money.
All the information you provide about the company will help those affected by this broker, explain in detail how everything happened, what advertising you saw, the names of your advisor, numbers, emails from which they have contacted you, etc.
To get your money back, talk to our CHAT or fill out the Form at this link: CLAIM YOUR MONEY
Greetings.
And three of my friends have withheld $5000 from each of us, 15,000 in total, is there any way to sue the Broker? We have made the requests by mail, through their platform, and there is no justified reason why they do not allow me to withdraw the funds.
The broker is Alpari.
Hello Andrea, if you want to recover your money go to our chat or check the form in this link: CLAIM YOUR MONEY
Greetings.
Fx corp is withholding my funds because I made a supposed withdrawal in a period that in the end I could not and the withdrawal was not made and they are asking me to pay a penalty of 3888 for wanting to withdraw 5000 dollars.
They are also holding a friend for alleged money laundering.
We are from Costa Rica and this company is in Australia.
I would like to know if there is any way I can report this company that, according to what I did an investigation, does not have the international regulations to make this type of withholdings or operate legally.
Hello Jean Carlo, thank you for writing about FX Corp. This broker is currently considered a SCAM.
If you are a client, do not make more contributions, their only objective is to steal from you, they manipulate operations manually, they keep the money from when it reaches their accounts, it does not enter the market, everything is prepared for you to lose or make you lose your money to have the excuse to keep it.
If you decide to withdraw and they request a ransom in the form of commissions, taxes, fees, legalizations, etc. Never pay it! That's the warning, from that moment you have to know that you are a client of a scam broker and no matter how much you pay you will never see your money.
To help other users or customers, provide as much information as possible, explain how everything happened, where you saw the advertising, who called you, numbers from which you were dialed, emails and everything that comes to mind.
If you want to recover your money go to our chat or check the form in this link: CLAIM YOUR MONEY
Greetings.
The page www .cryptodow .cc promised me to do several tasks after that it asked me for more and more and when I wanted to withdraw they wouldn't let me, they have my money withheld, now they ask me to pay a tax that I don't have, I am a single mother with a child special please help me
Hello Greysy, if they insist, don't be in a hurry, don't send money, scammers usually put a lot of pressure on you so that you don't think. We are reviewing several reviews at the moment, but we will put yours as a priority to be able to rate this broker. Thank you.
The IPROMARKETS platform has my money and I have been making the withdrawal for a month and no one responds, neither advisers nor emails as they normally did, we work on the Metatrader 4 – Paxton platform, if anyone can help me get my money back.
Hi Camilo, thanks for your comment about iPromarkets. This broker is considered a SCAM. We suggest NOT sending money, they lie to rob you, the operations are fictitious, the money is never crossed with the market, they simulate it and in the end they mark you and say that you lost everything and they keep it.
If when you request a withdrawal, they ask you for more money to pay commissions, taxes, fees, legalizations, etc. Never do it! It is a clear warning that you are a client of a fraud broker and even if you pay, they will never return your money.
All the information you provide about the company will help those affected by this broker, explain in detail how everything happened, what advertising you saw, the name of your advisor, numbers, emails from which you have been contacted, etc.
To recover your money talk to our CHAT or click on this link: CLAIM YOUR MONEY
Greetings.
Hello, I have been scammed by ALPHA CAPITAL, I live in Chile with my little daughter and they have not minded scamming a foreign single mother. They made me participate in a PAMM investment account and the profits from that investment supposedly had to be legalized on the Blockchain by transferring more money. All a well organized trap and they even send false emails on behalf of other more serious companies in the financial market. I would like to file a lawsuit against them with all the evidence I have but I still don't know how. If someone could help me, I would appreciate it. Greetings
Hello Daymara, it's a fraud, they try to deceive you to take more money from you, don't believe them. Thank you for writing about Alpha Capital Group. This broker is considered a SCAM. The CNMV (Spanish Financial Regulator) has put a notice on them, for lack of regulation and for deceiving their clients (See CNMV link).
We suggest NOT sending money, they lie to steal from you, the operations are fictitious, the money is never crossed with the market, they simulate it and in the end they mark you and say that you have lost everything and they keep it that way.
If when you request a withdrawal, they ask you for more to pay commissions, taxes, fees, legalizations, etc. Never do it! It is a clear warning that you are a client of a fraud broker and even if you pay, they will never return your money.
All the information you provide about the company will help those affected by this broker, explain in detail how everything happened, what advertising you saw, the names of your advisor, numbers, emails from which they have contacted you, etc.
To get your money back, talk to our CHAT or fill out the Form at this link: CLAIM YOUR MONEY
Greetings.
Good morning, please I want to know if anyone has heard of results markets, I have made an investment from which up to now I have not received the supposed profits they have generated, what they ask is that the financial advisor's commission be deposited in advance, then another money to supposedly register the account and that the money be legalized in the financial area so as not to have problems, then they say that an advisor error and they ask for a commission again for supposedly more profits and they begin to delay and demand more every day money to supposedly not lose the above, they pretend to be a Danish company and call with a number from there and the profits are never deposited in the account, this is their link https://resultsmarkets.com/contact, be careful
Hi Novas, thanks for writing about Resultsmarkets. Currently this broker is considered a SCAM.
If you are a client, do not make more contributions, their only objective is to steal from you, they manipulate operations manually, they keep the money from when it reaches their accounts, it does not enter the market, everything is prepared for you to lose or make you lose your money to have the excuse to keep it.
If you decide to withdraw and they request a ransom in the form of commissions, taxes, fees, legalizations, etc. Never pay it! That's the warning, from that moment you have to know that you are a client of a scam broker and no matter how much you pay you will never see your money.
To help other users or customers, provide as much information as possible, explain how everything happened, where you saw the advertising, who called you, numbers from which you were dialed, emails and everything that comes to mind.
If you want to recover your money go to our chat or check the form in this link: CLAIM YOUR MONEY
Greetings.
Hello, I am working with the Oro-Markets broker, since the beginning of June 2023, until now they have not returned my investment and profit money; Now they say that they are auditing my account and that this process will take 90 days because it is a very high value, since I am from Ecuador. Please can you tell me if this company is legal and if it complies with all the regulations. Its website is https://oro-markets.com, and can you please tell me how I can recover my money if it is a shell company, I have all the evidence. Thank you
Hi Gisella, if they insist, don't be in a hurry, don't send money, scammers usually put a lot of pressure on you so you don't think. We are reviewing several reviews at the moment, but we will put yours as a priority to be able to rate this broker. Can you provide us with the website? Thank you.
Sorry, I lost $4000 overnight on Libertex.
Since I am a beginner, a supposed adviser called me and urged me to make 2 movements in which I lost everything. Passed 5 days ago.
Is it possible to do a recovery? I am from Bolivia
Hello Jesus, thanks for writing about Libertex. Currently this broker is considered a SCAM.
If you are a client, do not make more contributions, their only objective is to steal from you, they manipulate operations manually, they keep the money from when it reaches their accounts, it does not enter the market, everything is prepared for you to lose or make you lose your money to have the excuse to keep it.
If you decide to withdraw and they request a ransom in the form of commissions, taxes, fees, legalizations, etc. Never pay it! That's the warning, from that moment you have to know that you are a client of a scam broker and no matter how much you pay you will never see your money.
To help other users or customers, provide as much information as possible, explain how everything happened, where you saw the advertising, who called you, numbers from which you were dialed, emails and everything that comes to mind.
If you want to recover your money go to our chat or check the form in this link: CLAIM YOUR MONEY
Greetings.
Hello good afternoon:
I would like to know your opinion about the Capitalix broker.
regards
Hi Maria, you can read the review we have about this broker and comments here: Capitalix.
Greetings.
Be careful there is a news about that Broker in Peru